Storage Support Engineer - 8+ years - Mumbai

Job Title: L3 Storage Support Engineer Location: Mumbai and Navi Mumbai (Hybrid model) Contract Duration: 3+ years Experienced in deploying and administering NetApp Storage (CDOT and 7-Mode), including troubleshooting performance issues, firmware and OS upgrades, and storage management tools: OnCommand Unified Manager, Performance Manager, and Insight, and managing backup integration with NetApp technologies. Proficient understanding of NetApp Storage concepts and technologies: Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, and IntelliSnap — including monitoring, troubleshooting, replication, security hardening, and performance tuning. Experience with additional NetApp platforms — StorageGRID, E-Series, or SolidFire — would be highly regarded. Experience with automation tools such as NetApp Workflow Automation and Ansible. Experience writing basic PowerShell or Python scripts would be beneficial. Strong understanding of storage protocols and technologies: Fibre Channel, CIFS, NFS, iSCSI, and S3 Object. Experience with data migration from third-party systems to NetApp, including host and application-level migration. Expertise in Brocade or Cisco SAN switch administration, troubleshooting SAN connectivity, SAN zoning, and firmware upgrades. Strong knowledge of FC and IP-based storage replication. Experience in Windows and Linux System Administration. Working knowledge of monitoring platforms, WANs, SANs, backup, and disaster recovery platforms. Knowledge of ITIL methodologies: change, incident, problem, and configuration management. Experience with infrastructure design, build, deployment, and disaster recovery testing. Understanding of compute, virtualization, and networking components: NetApp/Cisco FlexPod architecture, Cisco UCS, IBM Blade Center, System X, VMware vSphere, Microsoft OS and Applications, and Commvault.