ServiceNow Architect

Role Overview: As a Lead ServiceNow Architect, you will be responsible for designing and implementing enterprise solutions on the ServiceNow Expert Platform. Your role will involve driving end-to-end solution design across Customer Service Management (CSM), IT Service Management (ITSM), and IT Operations Management (ITOM). You will architect scalable integrations between ServiceNow and external enterprise systems, provide technical leadership for custom development, design modern user experiences, define platform architecture standards, collaborate with stakeholders, lead technical design reviews, and ensure optimal platform performance. Key Responsibilities: - Lead the architecture, design, and implementation of enterprise solutions on the ServiceNow Expert Platform. - Drive end-to-end solution design across CSM, ITSM, and ITOM. - Architect scalable integrations using REST/SOAP APIs, IntegrationHub, and MID Servers. - Provide technical leadership for custom development and ServiceNow application development. - Design modern user experiences using UI Builder and the ServiceNow Next Experience framework. - Define platform architecture standards, best practices, and governance. - Collaborate with stakeholders to translate business needs into technical solutions. - Lead technical design reviews, perform code reviews, and mentor developers. - Ensure platform performance, security compliance, and maintainability. Qualifications Required: - 10+ years of IT experience with 5+ years of ServiceNow platform expertise. - Proven experience designing solutions across CSM, ITSM, and ITOM. - Hands-on experience in ServiceNow custom development and platform configuration. - Expertise in ServiceNow integrations (REST, SOAP, Integration Hub, MID Server). - Experience designing interfaces using UI Builder and ServiceNow Experience Framework. - Strong understanding of ServiceNow architecture, data model design, and best practices. - Excellent stakeholder management, solution design, and technical leadership skills. Additional Details: N/A Role Overview: As a Lead ServiceNow Architect, you will be responsible for designing and implementing enterprise solutions on the ServiceNow Expert Platform. Your role will involve driving end-to-end solution design across Customer Service Management (CSM), IT Service Management (ITSM), and IT Operations Management (ITOM). You will architect scalable integrations between ServiceNow and external enterprise systems, provide technical leadership for custom development, design modern user experiences, define platform architecture standards, collaborate with stakeholders, lead technical design reviews, and ensure optimal platform performance. Key Responsibilities: - Lead the architecture, design, and implementation of enterprise solutions on the ServiceNow Expert Platform. - Drive end-to-end solution design across CSM, ITSM, and ITOM. - Architect scalable integrations using REST/SOAP APIs, IntegrationHub, and MID Servers. - Provide technical leadership for custom development and ServiceNow application development. - Design modern user experiences using UI Builder and the ServiceNow Next Experience framework. - Define platform architecture standards, best practices, and governance. - Collaborate with stakeholders to translate business needs into technical solutions. - Lead technical design reviews, perform code reviews, and mentor developers. - Ensure platform performance, security compliance, and maintainability. Qualifications Required: - 10+ years of IT experience with 5+ years of ServiceNow platform expertise. - Proven experience designing solutions across CSM, ITSM, and ITOM. - Hands-on experience in ServiceNow custom development and platform configuration. - Expertise in ServiceNow integrations (REST, SOAP, Integration Hub, MID Server). - Experience designing interfaces using UI Builder and ServiceNow Experience Framework. - Strong understanding of ServiceNow architecture, data model design, and best practices. - Excellent stakeholder management, solution design, and technical leadership skills. Additional Details: N/A