Technical Application Manager

Job Role: Technical Application Manager Experience: 7+ Years Location: Pune Required Skills 7+ years of experience in Technical Application Support/Management , preferably in an IoT or Automotive environment. Strong expertise in Apache Kafka , Confluent , and data streaming technologies. Hands-on experience with Snowflake , SQL , Python , AWS , and dashboarding tools such as Power BI or Tableau . Experience handling Incident Management , Problem Management , SLA Management , and Root Cause Analysis (RCA) . Strong understanding of Connected Vehicles , Truck Telematics , Fleet Management , and Sensor Data Analytics . Knowledge of CAN Networks , DBC Files , SAE J1939 , and FMS standards. Experience with ServiceNow , Agile (SAFe) methodologies, and Vendor Management . Excellent leadership, stakeholder management, analytical, and cross-functional collaboration skills. Bachelor's or Master's degree in Computer Science , Engineering , or a related field. Key Responsibilities Manage and support Connected Truck applications, ensuring high availability and operational excellence. Monitor application performance, proactively resolve incidents, and drive Root Cause Analysis (RCA) . Lead incident, problem, and SLA management while coordinating with global teams and third-party vendors. Analyze truck sensor and telematics data to identify anomalies and improve data quality. Build and maintain dashboards and reports using Power BI , Tableau , and Snowflake . Drive data-driven decision-making and continuous process improvements through automation and analytics. Mentor technical teams and lead structured problem-solving using RCA, 8D, and DMAIC methodologies. Collaborate with cross-functional, global stakeholders to ensure seamless application delivery and support. Manage vendor relationships, technical risks, and ensure compliance with cybersecurity and GDPR standards.