Product Manager

Leads and manages the entire feature and product lifecycle from planning, development, and launch.

Manages the iterative lifecycle of our product from idea conception to production including: scope, defining specifications, prioritization, design, implementation, user acceptance testing, quality assurance, deployment, and maintenance.

Creates product specifications as needed: wireframes with support from Design, process workflows, state transition diagrams, copy decks, acceptance test plans, user stories and acceptance criteria, and personas.

Defines and prioritizes the product backlog translating high-level requirements into user stories, and performs acceptance testing on a rolling basis throughout each product iteration.

Champions our product internally and externally by pushing for rapid adoption.

Defines clear goals and KPIs around customer value and drives strategies to achieve them.

Captures the voice of our customers by actively engaging in end-user research, understanding end-user goals and pain points, and communicating key conclusions/takeaways to internal stakeholders.

Analyzes quantitative data to determine the most successful strategies and identifies new product opportunities.

Assesses and makes creative recommendations on business opportunities for improvement in automation and efficiency of our processes.

Works closely with Design, and Development to define Product Vision, Roadmap, and Release Plans.

Ensures end-user adoption and identifies and measures user utility.

Collaborates with Marketing, Customer Success, and other internal stakeholders to define and execute go-to-market activities.