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About the role
Who we are We are a leading organization delivering multi-million-dollar transformation programs in the infrastructure domain Our focus is on empowering businesses through the execution of cutting-edge programs The prospect How you ll spend your day Sound knowledge in backup tools like Commvault and Microsoft Azure with minimum 5-7 years experience in Commvault Manage the Backup environment for all projects within Teva incidents with a focus on service restoration Act as operations support for all incidents requests Provide Tier 1-3 support for backup server related issues as required Work in shifts and weekends as per the work requirements Provides direct technical support in Troubleshooting and implementing the solution for global infrastructure Strong experience in Commvault performing backup recovery troubleshooting performing proactive maintenance and optimizing performance Experience in Perform daily backup routine maintenance Add clients configure Backup agent on clients has the capability to provide guidance and also handle escalations Strict Adherence to use of the ticketing system for All incidents changes and problems Work closely and collaborate with teams and should be team player Should possess good Communication Skills in English Knowledge on Azure backups Your experience and qualifications Education and Knowledge Requirements Bachelors in Computer Science or related degree 5-7 years in Infrastructure - various domains Operations Networking Data Center Compute Backup or Databases Pharmaceuticals industry experience and knowledge a plus Skills and Capabilities Infrastructure architecture - developing full high-level and detailed design Work in a changing and dynamic environment Should be team player Job Code 2200 Job Grade J10 Reports To Sr Manager IT Operations Who we are We are a leading organization delivering multi-million-dollar transformation programs in the infrastructure domain Our focus is on empowering businesses through the execution of cutting-edge programs The prospect How you ll spend your day Sound knowledge in backup tools like Commvault and Microsoft Azure with minimum 5-7 years experience in Commvault Manage the Backup environment for all projects within Teva incidents with a focus on service restoration Act as operations support for all incidents requests Provide Tier 1-3 support for backup server related issues as required Work in shifts and weekends as per the work requirements Provides direct technical support in Troubleshooting and implementing the solution for global infrastructure Strong experience in Commvault performing backup recovery troubleshooting performing proactive maintenance and optimizing performance Experience in Perform daily backup routine maintenance Add clients configure Backup agent on clients has the capability to provide guidance and also handle escalations Strict Adherence to use of the ticketing system for All incidents changes and problems Work closely and collaborate with teams and should be team player Should possess good Communication Skills in English Knowledge on Azure backups Your experience and qualifications Education and Knowledge Requirements Bachelors in Computer Science or related degree 5-7 years in Infrastructure - various domains Operations Networking Data Center Compute Backup or Databases Pharmaceuticals industry experience and knowledge a plus Skills and Capabilities Infrastructure architecture - developing full high-level and detailed design Work in a changing and dynamic environment Should be team player Job Code 2200 Job Grade J10 Reports To Sr Manager IT Operations