User Interface Experience Associate Director

As an Associate Director of User Experience Design at DTCC, you will play a crucial role in shaping and evolving the enterprise UX strategy. Your responsibilities will include driving UX vision and strategy for digital transformation initiatives, partnering with senior stakeholders to align UX goals with business objectives, leading workshops and discovery sessions focused on empathy and ideation, overseeing the creation of user journeys and conceptual frameworks, and working closely with Product, Technology, and Business teams to integrate UX best practices. Additionally, you will mentor and develop UX designers and researchers within the COE, fostering a culture of innovation and continuous learning. Key Responsibilities: - Drive UX vision and strategy for enterprise-wide digital transformation initiatives. - Partner with senior stakeholders to align UX goals with business objectives. - Lead workshops and discovery sessions focused on empathy, defining user needs, and ideation. - Champion human-centered design methodologies across the organization. - Oversee creation of user journeys, personas, and conceptual frameworks for complex financial workflows. - Ensure consistency and scalability through design systems and component libraries. - Work closely with Product, Technology, and Business teams to integrate UX best practices. - Advocate for accessibility, usability, and compliance standards in all design outputs. - Coach and develop UX designers and researchers within the COE. - Foster a culture of innovation, collaboration, and continuous learning. Required Qualifications: - Minimum 15 years in UX design, with at least 5 years in leadership roles. - Proven experience in financial services or related regulated industries. - Deep expertise in design thinking, especially empathy, define, and ideation phases. - Strong portfolio demonstrating enterprise-scale UX solutions. - Proficiency in UX research, interaction design, and modern design tools (Figma, Sketch, etc.). - Ability to influence senior executives and drive organizational change. - Exceptional communication and stakeholder management skills. - Bachelor's or Master's degree in Design, HCI, or related field (or equivalent experience). Preferred Qualifications: - Experience with design systems and component libraries in large organizations. - Familiarity with front-end technologies and accessibility standards (WCAG). - Certification in Design Thinking or related methodologies. At DTCC, you will be part of a centralized UX team that is shaping the future of financial services. You will have the opportunity to drive transformational initiatives impacting global markets and collaborate with industry leaders in technology and design. Join us in fostering a culture of innovation, collaboration, and continuous learning. As an Associate Director of User Experience Design at DTCC, you will play a crucial role in shaping and evolving the enterprise UX strategy. Your responsibilities will include driving UX vision and strategy for digital transformation initiatives, partnering with senior stakeholders to align UX goals with business objectives, leading workshops and discovery sessions focused on empathy and ideation, overseeing the creation of user journeys and conceptual frameworks, and working closely with Product, Technology, and Business teams to integrate UX best practices. Additionally, you will mentor and develop UX designers and researchers within the COE, fostering a culture of innovation and continuous learning. Key Responsibilities: - Drive UX vision and strategy for enterprise-wide digital transformation initiatives. - Partner with senior stakeholders to align UX goals with business objectives. - Lead workshops and discovery sessions focused on empathy, defining user needs, and ideation. - Champion human-centered design methodologies across the organization. - Oversee creation of user journeys, personas, and conceptual frameworks for complex financial workflows. - Ensure consistency and scalability through design systems and component libraries. - Work closely with Product, Technology, and Business teams to integrate UX best practices. - Advocate for accessibility, usability, and compliance standards in all design outputs. - Coach and develop UX designers and researchers within the COE. - Foster a culture of innovation, collaboration, and continuous learning. Required Qualifications: - Minimum 15 years in UX design, with at least 5 years in leadership roles. - Proven experience in financial services or related regulated industries. - Deep expertise in design thinking, especially empathy, define, and ideation phases. - Strong portfolio demonstrating enterprise-scale UX solutions. - Proficiency in UX research, interaction design, and modern design tools (Figma, Sketch, etc.). - Ability to influence senior executives and drive organizational change. - Exceptional communication and stakeholder management skills. - Bachelor's or