Source description
About the role
Our client is a technology consulting firm specializing in enterprise workflow transformation on the ServiceNow platform, with a strong emphasis on AI-driven automation. We help organizations design and deliver scalable solutions that improve operational efficiency, resilience, and customer experience across complex environments. Position Type: Permanent Mode of Interview: Virtual Experience: 8 - 18yrs Work Mode: Remote / Hybrid Location: Hyderabad (preferred), India Key skills: ServiceNow Architect, ITOM, ITSM Modules, CMDB, Service Mapping Discovery and Event Management experience etc. CANDIDATES WHO ARE AVAILABLE TO JOIN WITH IN 15 DAYS MAX, SHARE YOUR UPDATED CV TO By submitting your application, you acknowledge that your personal information may be processed using secure recruitment technologies, including AI-assisted tools, for recruitment, assessment, interview documentation, candidate representation, and related business purposes. Further information is available in our Privacy Policy. Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days, we regret to inform you that your application for this position was unsuccessful. [HIDDEN TEXT] Key responsibilities Strong exposure to large enterprise implementations Establish standards, patterns, and best practices across ServiceNow modules Define data models, workflows, integrations, and automation strategies Work directly with stakeholders to: Understand business requirements Convert them into scalable ServiceNow solutions Role requirements 8+ years of hands-on ServiceNow experience Proven experience in an Architect role Key ServiceNow Modules ITSM ITOM CSM / TSM HRSD SecOps CMDB & Discovery ServiceNow configuration and customization JavaScript, Glide APIs (client & server-side) End-to-end implementations and integrations Client-facing communication experience ServiceNow best practices and security CSA / CIS / CAD / CTA certifications preferred
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