Data Centre Touch support Professionals

Rack setup, layout, leveling and power strip setup. Installation and maintenance of the structured cabling system. Knowledgeable in Switch racking and Installing whips Extending customer circuits including POTS, T1, T3, Ethernet, and Fiber. Terminating fiber optic cabling. Maintain accurate records and document all problems. Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Physical destruction of storage devices ensuring data is non-recoverable Logical tracking and daily intercampus secure transport of storage media Safe and secure transport of storage media within client site as well as intercampus transport Troubleshoot issues that may arise during drive wiping Troubleshoot and problem solve for physical and logical discrepancies Reconcile all wiped/destroyed media across internal records Use of proprietary data sanitization software Utilize various inventory systems, determining which devices are destroyed or sanitized Coordinate pickup of sanitized and destroyed devices Prioritize tracking and reconciling part movement/destruction through task system. Sync with global teams on various tasks and upcoming innovations Meet SLAs/Deadlines on data eradication and/or destruction Assist with additional data center side projects as appropriate Provide updates and feedback via daily reports and weekly meetings Travel to other regions supporting project scale up Maintain cleanliness and organization of Eradication Room and tech work space Understanding of network cabling standards Experience interfacing with hardware vendors Physical inspection of main/intermediate fiber optic distribution frames and lit gear Verify, measure and record light readings on active fiber circuits Identify discrepancies between inventory systems and physical configurations Trace fiber and copper connections on active circuits Physical inspection of electrical distribution systems within equipment racks Coordinate entry, exit, and alarm resolution with client NOC. Requirements/Qualifications: High School Diploma Required ; IT Certifications (A+, Network+) preferred Minimum 4+ year of technical support experience Previous experience with inventory management system(s) Knowledge of Microsoft Office Suite (Excel, Word, etc.) Ability to multitask and work effectively with others & Ability to quickly shift priorities based on client needs Excellent fit with ARM culture and values with a keen eye for attention to detail and positive attitude Extraordinary care when touching client live fiber networks Minimum 5 years of experience working in high density data centers or carrier-neutral colocation environments Understanding of safety requirements for working with fiber optic cables and electrical distribution systems in a data center environment Ability to work in a data center environment for 8-10 hours per day, including standing, bending, and reaching Active driver s license and passport (or ability to obtain within 6 weeks).