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About the role
Semi Technical Support Associate International Voice Process Key Responsibilities Handle inbound and outbound calls with US/UK customers Provide technical assistance and troubleshoot customer concerns Diagnose and resolve basic technical issues effectively Deliver professional and customer-focused support Maintain accurate records of customer interactions Coordinate with internal teams for quick issue resolution Requirements Freshers and experienced candidates can apply Experience in Technical Support / International Voice Process is preferred Graduates and Undergraduates are eligible Excellent spoken English communication skills are mandatory Comfortable working in night shifts Good troubleshooting and problem-solving skills Basic computer and technical knowledge required Flexible with rotational week offs Must be located in Bangalore for facetoface interview What We Offer Salary up to 6.5 LPA 5 Working Days 2 Rotational Week Offs Cab Facility up to 20 KM Attractive Night Shift Allowance Fasttrack career growth opportunities Supportive and professional work environment .