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About the role
About the internship: Selected intern's day-to-day responsibilities include: 1. Assist the team in handling basic technical queries from users/customers 2. Provide first-level troubleshooting support for common issues 3. Use AI tools and internal resources to find quick solutions 4. Maintain and update support logs or tracking sheets 5. Coordinate with internal teams to resolve technical concerns 6. Help document common issues and solutions for future reference 7. Support the team in improving response time and customer experience Who can apply: Only those candidates can apply who: are available for full time (in-office) internship can start the internship between 28th Jul'26 and 1st Sep'26 are available for duration of 3 months are from Mumbai only have relevant skills and interests Stipend: INR₹ 10,000 - 10,001 /month Deadline: 2026-08-27 23:59:59 Other perks: Certificate, Informal dress code, 5 days a week, Free snacks & beverages Skills required: MS-Excel, English Proficiency (Spoken) and Effective Communication Other Requirements: 1. Ability to think quickly, remain calm, and resolve conflicts in high-pressure, fast-paced environments 2. Teamwork skills and ability to meet targets under tight timeframes 3. Skills: MS-Excel, Coordination, Effective Communication About Company: The Souled Store is an online merchandising store that makes incredibly cool t-shirts, mugs, badges, coasters, phone covers, boxers, notebooks, etc. We're the official licensees for DC Comics, Marvel, WWE, Star Wars, Harry Potter, Looney Tunes, F.R.I.E.N.D.S, The Lord of the Rings, etc. in India. We've also collaborated with some of the top youth icons of the country, from across the music and stand up industries, such as AIB, Kenny Sebastian, Daniel Fernandes, NH7, Enchanted Valley Carnival, Nucleya, Parikrama, Kru172, Gutslit, Indus Creed, etc.