IT Administrator, Information Technology

IT Administrator (IT Administrator/Analyst 2 – MR11) Information Technology, University of Tennessee at Chattanooga

The IT Administrator position is responsible for the management, design, deployment, and maintenance of data center systems as part of the UTC IT Infrastructure team. This role involves independently analyzing and solving complex technical problems, managing projects of moderate to advanced complexity, and collaborating with vendors and campus partners to meet the University’s technology needs. The position requires innovative problem-solving skills to ensure the seamless integration of solutions that satisfy user requirements.

Minimum: Requires a bachelor’s degree in information technology, computer science, or related field; two years of related experience; or an equivalent combination of education, training, and experience. Preferred: Relevant certifications (e.g., CompTIA Server+, Amazon AWS, Microsoft Certified: Azure Administrator Associate), experience with system administration and IT infrastructure management is preferred.

Data Center Operations and Support Maintains, monitors, and optimizes data center infrastructure, servers and storage systems

Ensures high availability and reliability of critical systems through proactive monitoring and maintenance

Assists with developing and implementing disaster recovery plans to safeguard University data and operations

Assists with capacity planning to ensure the data center can meet current/future demands

Independently analyzes and resolves complex technical issues affecting operations

Provides advanced-level support for escalated issues from other IT staff or users

Uses innovative approaches to troubleshoot problems while balancing competing policies or constraints

Project Design, Deployment, and Execution Manages medium to large-scale projects involving system upgrades, migrations, or new implementations

Collaborates with senior staff to design solutions that align with University goals

Tests and deploys new technologies while ensuring minimal disruption to end-users

Documents project plans, timelines, and outcomes for future reference

Vendor Collaboration and Product Integration Works with vendors to evaluate products that meet University requirements

Manages vendor relationships to ensure timely delivery of services or products

Oversees the integration of third-party solutions into existing systems while maintaining compatibility

License Management and Compliance Manages software licenses for purchased products used within the data center environment

Ensures compliance with licensing agreements and University policies

Tracks license usage and recommend renewals or upgrades as needed

The ideal candidate will possess the following: Knowledge of virtualization technologies (e.g., VMware, Hyper-V, Nutanix) Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud) Knowledge of documentation and training development Knowledge of IT infrastructure, including servers, operating systems, and network devices Skill in troubleshooting and resolving technical issues Ability to manage user accounts and ensure data security Ability to work collaboratively on project teams

Review of applications will begin March 3, 2026, and will continue until the position is filled. Applications received by this date will receive priority consideration.