Salesforce QA Engineer-3 to 5 Years-Remote (Mumbai)

Role Overview We are looking for a mid-level Salesforce QA Engineer to join our engineering team on a contract basis. You will own the manual testing of our Salesforce applications validating configurations, standard and custom objects, flows, approval processes, and API integrations across upstream and downstream systems to ensure high-quality, reliable releases. The ideal candidate has solid hands-on experience in manual testing of the Salesforce platform, a strong functional understanding of Sales Cloud, and a good grasp of how sandboxes, profiles, permission sets, and page layouts affect access and user experience. You should be detail-oriented, proactive, and able to assess user impact and surface defects early in the development lifecycle. Must-Have Skills & Experience Testing Foundation - 3+ years of overall QA / manual testing experience, including hands-on experience testing Salesforce applications - Robust grasp of core testing concepts test case design, execution, defect logging, and functional & regression testing - Salesforce Sandboxes: Proven understanding of various Salesforce sandbox types and their effective utilisation in testing environments Salesforce Functional Knowledge - Sales Cloud: Solid knowledge and experience with Salesforce Sales Cloud functionalities and features - Custom and Standard Objects: In-depth understanding of Salesforce standard and custom objects, including their relationships (lookup, master-detail) - Profile & Permission Set, Page Layouts: Expertise in testing configurations related to Profiles, Permission Sets, and Page Layouts to validate access, visibility, and user experience - Salesforce Flows & Approval Processes: Understanding and experience in testing Salesforce Flows and Approval Processes Integration & API Testing - API Integrations: Experience in debugging and testing integrations with upstream and downstream systems via APIs - Familiarity with API testing tools such as Postman to validate request/response payloads, status codes, and error handling - Ability to trace data flow between Salesforce and connected systems to isolate and reproduce integration defects Process & Tools - Working knowledge of SDLC, STLC, and Agile / Scrum methodology - Experience with test management and defect-tracking tools such as Jira, Zephyr, or TestRail - Ability to write clear, reproducible bug reports and collaborate closely with developers on resolution Good-to-Have Skills - Salesforce Administrator (ADM 201) or a Salesforce QA-related certification - Basic knowledge of SOQL for backend data validation - Exposure to test automation tools (e.g. Provar, Selenium) or willingness to learn - Familiarity with Service Cloud or Experience Cloud Key Responsibilities - Design, document, and execute manual test cases for Salesforce configurations, objects, flows, and integrations - Test Salesforce Flows, Approval Processes, Validation Rules, and page layouts against functional requirements - Validate access, visibility, and user experience across different Profiles and Permission Sets - Set up and use the appropriate Salesforce sandboxes to run and manage testing cycles - Debug and test API integrations with upstream and downstream systems, validating data accuracy end to end - Perform functional, regression, integration, and UAT-support testing across releases - Log, track, and re-test defects, working with developers and business analysts through to resolutions .