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About the role
Work Schedule Second Shift (Afternoons) Environmental Conditions Office Job Description
SUMMARY OF RESPONSIBILITIES Responsible for the maintenance, support and deployment of the EnterpriseOne global infrastructure and its operations. This position will provide JDE EnterpriseOne configuration, security administration, object management, and coordinate with Applications, Development and other Infrastructure team members. Having exposer to Dev-ops, Scripting and Agentic AI solutions will be highly preferred.
DETAILED RESPONSIBILITIES:
- Sr. E1 CNC & Security Administration: 75% Monitor and manage EnterpriseOne performance and architecture and maintain the JD Edwards systems reliability, integrity and recoverability.
Establish and maintain processes and procedures for implementing and maintaining the J.D. Edwards EnterpriseOne technical environment.
Having hands on experience for latest JDE 9.2 features
Good understanding on E1 UDO and Orchestrator objects and AIS services
Install and Maintain JDE Environments on AWS Cloud Platform
Knowledge on AWS Load Balancing and Clustering solutions
Upgrade of EnterpriseOne and related components on Deployment server and Enterprise Servers.
Installing and managing Oracle Weblogic, Oracle Application Server and E1 JAS, Orchestrator, AIS, OVR, JDE fatclients and other third-party products
OMW configuration and project promotions, Package build and deployments
Install and manage Business Services Server and related package deployments
Install and manage Real Time Event Server (E1 Transaction Server)
Apply ESUs, ASUs, Updates and Tools Release updates.
Administration of print, batch queues, performance tuning and monitoring via SAW and Server Manager.
Create and manage environments, pathcodes and instances.
Create and manage multi-foundation for testing of new releases
Familiar with different monitoring tools and monitor alerts actively
Monitors EnterpriseOne Jobs scheduled using third-party job scheduler (ControlM)
Provides troubleshooting of EnterpriseOne application and hardware
Understanding of high availability software’s and solutions
Provide complete and timely support for end users
Keep current and up to date with application architecture, ESU and service pack releases, functionality, and other CNC components
Interact extensively with the other support groups to establish and support EnterpriseOne applications running on the corporate network.
Initial setup, maintenance and coordination of users, user profiles and EnterpriseOne environment security.
Develops and manages the access strategy by proactively working with management, process/data owners, auditors and other personnel.
Provide reporting for audit and participate in yearly audit process
Provides global Level 2/3 support for standard hardware, software (involves on call coverage 24x7 on a rotating basis)
- Dev-ops/Automation/AI Engineering: 20% Building new solutions to gain Operational efficiency or Cost savings using Automation or AI
Introduce new tools and explore new features to add in E1 landscape
Having hands on building Orchestrator objects and API integrations with other systems
Good understanding and logical thinking on scripting languages
Creating agentic AI solutions using low/no code platforms using workflows
- General responsibilities: 5% Develops and manages project plans for primary activities.
Develops, maintains and tests EnterpriseOne Disaster Recovery procedures in coordination with Infrastructure and applications team.
Researches, evaluates and recommends third party utilities to better the environment
Perform RCA for Major P1 Incidents and apply fixes
TOOLS/EQUIPMENT USED:
Red Hat Enterprise Linux (RHEL), Oracle Enterprise Linux (OEL), Windows Server
Oracle WebLogic, Oracle 12C-19C, Microsoft SQL Server, SQL Developer
AI Tools – ChatGPT, n8n, Flowise, Copilot
Control-M, Bartender, CreateForm, Smarter Commerce, Solar Winds DPA , Vertex, Datadog
MS Office products, HP Products like HPQC, Open View, Site Scope, PPM, Grafana, BigPanda, Oneup Time, Service Now, Jira, Confluence, Rundeck, Power BI, Power Automate, UI Path
EnterpriseOne Software Release 9.1 to 9.2 and Toolset 9.2.X
Various third party and in-house developed utilities to support performance and capacity planning activities
Conceptual knowledge of Agile, Siebel, EDW, WMS, All Out
AWS Essentials and good understanding on different services offered
PERSONAL PROFILE:
Education : Graduate & Post Graduate degree in Information Technology or Computer Science (B-tech, BS, BE, MCA, M-Tech, MS, ME or Equivalent) Experience : 5+ Years of Experience in JDE- E1 CNC
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