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About the role
As a UX Designer in the AI & Data team at THG Ingenuity, you will play a crucial role in shaping AI-powered experiences that directly impact customers and operators across the retail and e-commerce estate. Your responsibilities will include: - Owning end-to-end UX: Taking features from discovery through user flows, wireframes, interactive prototypes, and final visual design aligned with product timelines and quality standards. - Designing for AI and agentic experiences: Creating designs that account for failure, uncertainty, and recoverability in AI-powered systems. - Running user research and usability testing: Planning and conducting moderated and unmoderated sessions, synthesizing findings, and using insights to make informed design decisions. - Contributing to the front end: Collaborating with engineers on implementations using technologies like Next.js, React, Tailwind, and shadcn/ui, ensuring interaction, motion, and accessibility are optimized. - Building and maintaining the design system: Curating tokens, components, and patterns in Figma to keep design and code in sync. - Ensuring interfaces meet WCAG 2.2 AA standards: Prioritizing semantic structure, keyboard support, focus management, contrast, and screen-reader behavior in design and testing phases. - Designing with data and AI: Incorporating AI design and prototyping tools into your workflow to enhance design processes responsibly. - Translating product requirements into design work: Communicating trade-offs and rationale clearly to stakeholders across different teams. Qualifications required for this role at THG Ingenuity include: - Bachelor's or Master's degree in Design, Human-Computer Interaction, or related fields, or equivalent practical experience. - Three or more years of experience in designing and shipping web or SaaS products end-to-end. - Strong portfolio showcasing product thinking, information architecture, interaction design, and visual design for complex web applications. - Experience in front-end development or usability testing, with expertise in Figma and design systems. - Familiarity with accessibility standards, AI design tools, and collaborative work environments. Additionally, desirable qualifications and experiences include: - Designing for AI, generative, or agentic products. - Working knowledge of modern React stack and multi-tenant SaaS products. - Experience in quantitative research, motion design, and e-commerce production systems. - Contributions to public design systems, component libraries, or open-source projects. Join THG Ingenuity's AI & Data team to be part of a dynamic environment where AI-first principles drive innovative design solutions for global brands. As a UX Designer in the AI & Data team at THG Ingenuity, you will play a crucial role in shaping AI-powered experiences that directly impact customers and operators across the retail and e-commerce estate. Your responsibilities will include: - Owning end-to-end UX: Taking features from discovery through user flows, wireframes, interactive prototypes, and final visual design aligned with product timelines and quality standards. - Designing for AI and agentic experiences: Creating designs that account for failure, uncertainty, and recoverability in AI-powered systems. - Running user research and usability testing: Planning and conducting moderated and unmoderated sessions, synthesizing findings, and using insights to make informed design decisions. - Contributing to the front end: Collaborating with engineers on implementations using technologies like Next.js, React, Tailwind, and shadcn/ui, ensuring interaction, motion, and accessibility are optimized. - Building and maintaining the design system: Curating tokens, components, and patterns in Figma to keep design and code in sync. - Ensuring interfaces meet WCAG 2.2 AA standards: Prioritizing semantic structure, keyboard support, focus management, contrast, and screen-reader behavior in design and testing phases. - Designing with data and AI: Incorporating AI design and prototyping tools into your workflow to enhance design processes responsibly. - Translating product requirements into design work: Communicating trade-offs and rationale clearly to stakeholders across different teams. Qualifications required for this role at THG Ingenuity include: - Bachelor's or Master's degree in Design, Human-Computer Interaction, or related fields, or equivalent practical experience. - Three or more years of experience in designing and shipping web or SaaS products end-to-end. - Strong portfolio showcasing product thinking, information architecture, interaction design, and visual design for complex web applications. - Experience in front-end development or usability testing, with expertise in Figma and design systems. - Familiarity with accessibility standards, AI design too
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