Technical Product Manager - CIAM

About the Role In this role as a Technical Product Manager - CIAM, you will: Lead discovery for CIAM use cases across products (B2C/B2B/hybrid): sign-up, sign-in, account recovery SSO, MFA / step-up authentication identity lifecycle (create, update, deactivate, delete) session/token management (as applicable) authorization patterns (roles/scopes/claims as applicable) consent and privacy preferences (where identity-related) Be the "voice of the customer" for identity experiences; balance security, usability, and conversion. Maintain a prioritized backlog (themes epics stories) and keep engineering unblocked. Write clear technical requirements and user stories (including edge cases, failure states, and non-functional needs). Partner closely with engineering and architecture on: API design and integration patterns dependencies with downstream systems (entitlements, billing, CRM, analytics, support tooling) platform decisions (build vs buy, migration/deprecation, rollout strategy) Lead/participate in agile ceremonies and support execution with the scrum team. Coordinate releases and internal communications: release notes, rollout plans, stakeholder updates, training/adoption materials Collaborate cross-functionally with Security, Privacy/Legal, Sales, Marketing, and Customer Support to gather feedback and refine priorities. Stay current on CIAM market trends, threats, and best practices; identify opportunities to improve capabilities and reduce risk. Shift Timing: 2pm IST to 11pm IST Work Mode: Hybrid About You You re a fit for the role of Technical Product Manager - CIAM, if your background includes: Bachelors degree or equivalent experience. 6+ years as a Product Manager/Owner on web-based products and/or APIs and strong preference for experience with Identity & Access Management (IAM/CIAM) Demonstrated experience in enterprise product lifecycle management (discovery, delivery, launch, iteration). Experience leading and working with cross-functional agile/scrum teams. Strong communication and stakeholder management skills; able to explain complex identity concepts simply. Analytical mindset; comfortable using data and customer insights to drive decisions. History of effective collaboration with architects and engineers; able to produce clear, actionable user stories. Familiarity with OAuth 2.0 / OpenID Connect / SAML, SSO/MFA, token/session patterns. Experience with change management and legacy system migrations Exposure to privacy/consent and identity-related compliance requirements.