BUSINESS SYSTEMS ANALYST

Role: Sr Business Systems Analyst

Duration: 6 months contract Location: Chicago Downtown Old Post Office Building

Job Description: Understand Business Needs: Work closely with different business units to understand the Bank’s strategies, processes, and roadmaps. Gain in-depth knowledge of the context in which the business and IT operate.

Deliver Quality Products: Understand end-user needs. Develop detailed requirements. Support technical designs and process improvements.

Stakeholder Collaboration: Elicit, analyze, communicate, and validate business/user requirements. Translate business needs and end-user requirements into functional specifications.

Communication Skills: Demonstrate excellent written and verbal communication skills. Participate in various SCRUM team meetings with business, management, IT, and senior leadership.

User Stories: Ensure user stories meet the INVEST principle and definition of ready.

Business Analysis: Perform complex professional business analysis and application development duties. Elicit complex business requirements through JAD sessions with business and technology stakeholders.

Documentation: Write detailed specifications of requested system changes. Write data specifications, release notes, user guides, and other deliverables as needed.

Design and Development: Assist with creation and refinement of design (mockup) on new functionality. Develop and execute data mapping plans for conversions and migrations.

Software and Process Improvements: Suggest software and process improvements. Implement and integrate COTS software solutions to support proprietary processes.

Data Analysis: Write queries to analyze business data for decision-making and ad hoc reporting.

Financial Systems: Familiarity with financial systems is a plus.

SDLC Methodology: Understand the software development process using SDLC methodologies (Waterfall/Scrum).

Project Management Tools: Familiar with automated project management and documentation tools (e.g., flowcharting, data modeling, Excel, UI design, Visio). System Diagrams and Business Processes: Familiar with techniques and tools for modeling system diagrams, business processes, functional processes, and interfaces.

Collaboration: Collaborate with staff to ensure smooth and reliable operation of software and systems. Identify and resolve business systems issues.

Requirements and Goals

• Work with business team members, decision makers, and stakeholders to define business requirements and systems goals. Ensure applications meet business requirements and systems goals.

• Project Participation: Participate in planning relevant project, enhancement, and maintenance activities. Develop and maintain business domain knowledge.

• Bank Policies and Standards: Understand and apply relevant Bank policies, standards, and procedures. Demonstrate adherence to IT principles and critical thinking.

• Software Releases and Upgrades: Assist in software releases and roll-outs. Perform software improvements and upgrades. Perform code deployments and releases.

• Quality Focus: Complete all tasks with a focus on quality. Meet or exceed established SLOs.

• Team Guidance: Provide guidance to less experienced team members. Collaborate with different areas of IT and the business to provide solutions.

• Customer Support: Build rapport and elicit problem details from customers. Provide timely reports on project status and issues to management and business units.

• Troubleshooting: Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and FAQ resources to aid in problem resolution.

• Promote Understanding: Work to promote an understanding of business processes and systems. -- Thanks & Regards, Pallavi Reddy| Technical Recruiter Thoughtwave Software and Solutions Desk: 630-228-9745 , EXTN:167 Email: pallavi@thoughtwavesoft.com