Cloud Engineer

Cloud Engineer - Cloud Contact Center Engineer Interviews: MS Teams video interview with camera ON. Duration: 1 year with possible extension Position location: Lansing: Hybrid schedule, 2 days a week in office REQUIRED. Local and non-local candidates can apply. MUST BE WILLING TO RELOCATE

Top Skill & Years of Experience Required: • Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred] • NICE CXOne Studio experience [3+ years of experience preferred] • Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python [4+ years of experience preferred] • Ability to develop, maintain, and troubleshoot webservice API calls [5+ years of experience preferred]