Source description
About the role
Role:Data/support Analyst
Location:100% Remote Duration:6-12 months
Must haves: Intermediate SQL, Confluence documentation, and vulnerability background is nice to have
Responsibilities
Managing master tool, including report creation, compliance and looking up vulnerability system standards. Talking to customers to educate them on what the tool does Triaging items in the tool. Managing an inbox for general requests, triaging and answers. Access requests Processing confidential data and information according to guidelines. Helping develop reports and analysis. Troubleshooting the reporting database environment and reports.
Required skills:
- Querying data in the tool with SQL- write queries, understanding query syntax, modify queries in SQL
- Intermediate SQL skills. Joining data from multiple tables, understand basic data structures
- Lots of existing documentation to understand data.
- Explaining data structures to customers
- Access requests for the systems
- Confluence wiki page they use for documentation. Ability to go out there and make tweaks or changes
- Using excel quite a bit for data analysis
- Common vulnerability/industry standard for vulnerability sources would be a nice to have.
Bhargavi Ankam IT Recruiter Staffing | Thoughtwave Software and Solutions Limited 6306891366 bhargavi@thoughtwavesoft.com www.thoughtwavesoft.com 314 N. Lake St, Suite 6, Aurora IL 60506
More at Thoughtwave Software and Solutions