SA3 A4 SC3 (SCCM Specialist)

Role: SA3 A4 SC3 (SCCM Specialist)

Location: Pennsylvania Job description

Duties includes:

• Develops and provides training to staff on the installation and configuration of applications installed in a Virtual Desktop Environments as well as System Center Configuration Manager.

• Implements the use of System Center Configuration Manager to servers and clients; designs and maintains the DOC and PBPP implementation of SCCM; monitors SCCM system for errors and takes corrective action by maximizing efficiency; reviews operation of SCCM and 3rd party technical consultants to identify areas where design of system can be improved; creates, configures, and provides documentation as well as instruction on NOS and software packages for the creation of images to be deployed statewide via SCCM; develops procedures standards and guidelines and configuration of SCCM to ensure that clients for both Corrections and PBPP statewide are updated with Security Patches, Anti-virus, and application patches in the variety of networked environments that Corrections BIT supports; leads the troubleshooting of technical problems as well as supports other IT staff both centrally and in the field; documents troubleshooting techniques as well as resolutions for IT staff both centrally and in the field. This position also creates SCCM documentation and audits that documentation bi-annually.

• Lead in the implementation of hardware and software that will be used statewide for Corrections and PBPP which includes researching, reviewing technical specifications of software in the variety of networked environments supported by Corrections BIT; resolving network and other conflicts between various networked environments between client and server hardware; composing documentation to support selection, configurations to other IT staff centrally and in the field; and performing as the technical lead in configuration, diagnosing, troubleshooting and resolving network problems.

-Document and track support issues using Service Now, and other agency related methods, including email resource accounts.

• Testing, Configuration, and Deployment of Windows through SCCM

• Testing, Configuration, and Deployment of Office

• Testing, Configuration, and Deployment of Direct Access

• Testing, Configuration, and Deployment of Windows Inmate Images

• Leverage Airwatch to enhance Windows Modern Device Management and ease of use

• Backup for VDI desktop environment

• Backup for SCCM environment

• Testing, Configuration, and Deployment of SAP GUI

• Facilitates the technical knowledge transfer to statewide technical staff as well as PSDC IT Staff

• Performs related duties as required.

Skill Required / Desired Amount of Experience

• Minimum of 3 years of experience related to SCCM or Microsoft Endpoint Manager Required

• Thanks & Regards, M. V.Jigeesha US IT Recruiter Thought Wave Software and Solutions Inc 314 N. Lake St, Suite 6, Aurora IL 60506 Email: jigeesha@thoughtwavesoft.com Mobile:6305065561 Web: http://www.thoughtwavesoft.com Linked In:linkedin.com/in/margani-venkata-jigeesha-b26267273