Salesforce BSA

Job Title: Salesforce BA Client Company: World Fuel Services Location: Miami, FL/100% REMOTE Duration: 12 Months

W2 Only 100% REMOTE

Required Skills:

SalesForce.com Business Analysis Strong Agile skills (should be evident on resume)

Manager Notes-

This group is responsible for the implementation and rolllout of Salesforce CRM across multiple companies and subsidiaries within WFS. Some companies are already using Salesforce today, others are currently using and OSC cloud platform. The goal is to take an out of the box Salesforce product, customize and implement it throughout the organization. The project has begun and is expected to take one year to complete. Assignment will be extended in 6 month increments as needed.

Must Haves: -Salesforce Administrator, Service and/or Sales Cloud Certifications

• 5 years of experience as a BA in an Agile environment, gathering requirements for configurations, and determining how they will achieve it -Background or education in computer science or information technology to help the understand their users and customers

As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions. Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training, and post deployment support. As a Salesforce Business Analyst, you will work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skill set.

Key Responsibilities:

• Demonstrate strong understanding of CRM principles and strategies through implementation advice and Salesforce feature demonstrations. • Collaborate with Product Owner, Stakeholders, and delivery teams to gather functional and non-functional requirements. Serves as a senior subject matter expert associated with content, processes, and procedures, defining detailed requirements, analyzing the business needs and validating solutions with the business. • Assist the Product Owner with creating user stories and acceptance criteria. Facilitate elaboration sessions with all relevant stakeholders to drive clarity on requirements. • Identifying, developing, and supporting business process change. • Be available to the Product Owner and the team and participate in all agile meetings such as sprint planning, stand-ups, elaboration/grooming sessions, demos, and retrospectives. • Actively participate in driving continuous improvement across the product and the team. • Work closely with delivery team to define and execute Test Strategy/Scripts. • Maintains focus on process analysis with an understanding of technical problems and solutions and the relationship to the business environment. • Work with Architects to transform requirements into solutions. • Develop an in-depth knowledge of how data is utilized in business systems. • Business process mapping and analysis. • Lead functional and technical gap analysis. • Lead solution demonstrations and workshops. • Develop test scenarios. • Manage projects as required.

Qualifications

• Salesforce Administrator, Service and/or Sales Cloud Certifications • At least 5 years of experience working as a business analyst in an agile delivery model. • Excellent verbal and written communication skills • Demonstrate strong interpersonal, organizational and leadership skills. • Ability to prioritize and multi-task in a fast paced, changing environment and be detail oriented. • Ability to set goals and meet deadlines • Proven ability to analyze, design, optimize, and integrate business processes across systems • Ability to understand complex technical concepts and present them in simple terms to nontechnical team members and customers • Proven ability in story writing and test case management • Hands-on experience configuring Salesforce including workflows, validation rules, and security controls • Undergraduate Degree (e.g., BA, BS) preferred in computer science, information technology or a related discipline

Thanks & Regards,

Mohan Kumar B | Technical Recruiter | Wave Solutions Inc. | 314 N. Lake St, Suite 6, Aurora IL 60506 Email: kumar@wavsols.com Direct #: 630-566-9398| Fax: 630-566-9398 Main #:6305669398, EXT: 108 Website: www.wavsols.com LinkedIn: https://www.linkedin.com/in/mohan-kumar-bangaru-b424467b/