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Job Title: Salesforce QA Location: Remote Top 3 Requirements: • Minimum work experience: 5+ years of work experience in QA role • 2 to 3 years of experience with Salesforce Service Cloud, Sales Cloud and Marketing Cloud • Experience with Salesforce and its underlying technologies (Apex, Visualforce, Lightning) Job Description: • Review user stories and translate them into test plans and test cases • Develop manual and automated test cases and configurations needed to meet testing of business requirements • Work with other teams on standards and best practices • Execute test cases/scripts to ensure delivery of quality software, and log/track defects • Help expand functional regression suites for the existing Salesforce application • Lead/participate in system implementation projects including but not limited to requirements documentation, systems configuration, test documentation/execution, issue identification and resolution. • Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to Salesforce release upgrades. • Maintains a high-level familiarity with other IT system / business application capabilities and scope definition to make recommendations about potential upstream/downstream integration or functionality intersection points. • Provides work estimates that permit prioritization and assignments to be made • Oversee day to day operations, maintenance, and support of Salesforce CRM environment. • Able to effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner • Continuously expand Salesforce knowledge and leverage new capabilities and features to meet business needs • Coach and mentor peers and emerging members of the team while advocating for Salesforce best practices. Required: • Minimum work experience: 5+ years of work experience in QA role • 2 to 3 years of experience with Salesforce Service Cloud, Sales Cloud and Marketing Cloud • Experience with Salesforce and its underlying technologies (Apex, Visualforce, Lightning) • Knowledge of the different phases of a test lifecycle and the testing methodologies • Ability to troubleshoot and update automation scripts • In-depth understanding of the capabilities and constraints of the SFDC CRM application. • Self-motivated, creative and team player with customer focus • Strong problem solving and critical thinking skills • Excellent oral and written communication skills • Agile Methodologies • Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify root causes, and anticipate implications Preferred: • Salesforce Admin Certification (current) • Working knowledge of JIRA, Visio Thanks&Regards, Kiran Tumuluri IT-Recruiter Staffing | Thought wave Software and Solutions Limited 6308125139kiran@thoughtwavesoft.com www.thoughtwavesoft.com 314 N. Lake St, Suite 6, Aurora IL 60506
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