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About the role
Position: SAP C4C & IS-U Techno-Functional Consultant Location: Remote Duration: 12+ Months Job Description: C4C + ISU techno functional, Focus more on Customer Service M2C processes and how it integrates with other module, but primary skill is CS • Strong experience in SAP C4C (Cloud for Customer) and SAP IS-U with a techno-functional background. • Primary focus on Customer Service and Meter-to-Cash (M2C) business processes. • Deep understanding of end-to-end M2C lifecycle: customer onboarding, metering, billing, invoicing, and collections. • Hands-on experience integrating C4C with IS-U modules such as Billing, FICA, Device Management, and CRM. • Experience in cross-module integrations with SAP S/4HANA, FI/CO, SD, and third-party systems via APIs/IDocs/Web Services. • Ability to gather business requirements, perform gap analysis, and provide functional and technical solutions. • Support system configuration, enhancements, testing, and production support for customer service processes.
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