Service Now Customer Administrator

Role: Service Now Customer Administrator Location: Raleigh NC 27610 Duration: 12+Months Short Description: The ServiceNow customer system administrator role is technical in nature and dedicated to the basic administration and overall health of the ServiceNow platform. Complete Description: Skills • Proven ServiceNow implementation experience Required 2 Years • Web applications, networks, protocols and email (SMTP, POP3) Required 2 Years • Basic understanding of ITIL v3 methodologies Required 2 Years • Understanding of enterprise IT architecture Required 2 Years • Working knowledge of relational databases Required 2 Years • Experience with database manipulation via a programming language Required 2 Years • Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) Required 2 Years • Impeccable time-management and record keeping Required 5 Years • The ability to take complex end-user requirements to code Required 5 Years • A positive can-do attitude & willingness to learn Required 5 Years • A strong personal commitment to quality service Required 5 Years • The ability to work independently and with a team Required 5 Years • LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. Highly desired 2 Years • Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0. Highly desired 2 Years • Web Services Integrations Highly desired 2 Years • Excellent communication Required 5 Years