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Role: Service Now catalog developer
Location: Virtual – EST times Remote (y/n): Remote Duration: 1+ year (multi-year) Tech (Qualification) Notes: Skillset (top 3-5): Need to have Strong experience with ServiceNow Catalog service Experience with developing complex automated workflows, creating APIs to call on other tools, etc Change management, incident management, CMDM Tools ServiceNow Catalog Developer Responsibilities: Work across technical teams gather requirements, design, build (code), test, and implement service catalog items with ServiceNow in a fast-paced environment. Enhance and/or create high complexity service catalog workflows. Ability to understand and leverage RESTful APIs Document, analyze and test to resolve problems. Assist in research, evaluates, and recommend solutions, identify ways to reuse existing code, and designs prototypes using current or emerging technologies. Perform unit testing and integration testing on different environments to ensure code quality and performance of development. Perform other duties as assigned. Qualifications: 3+ years of practical experience in workflow development using ServiceNow Bachelor’s Degree or equivalent plus 5+ years of relevant experience Ability to work effectively in an Enterprise Agile and DevOps team environment required. Position requires strong problem solving and analytical skills, combined with creative thinking and ability to work on abstract concepts. Must possess excellent written and oral communication skills; ability to communicate and collaborate effectively across the team and with leadership. Analytical thinker, problem-solver, and the ability to manage multiple projects/priorities Preferred technical experience: ServiceNow ITSM Suite (CMDB, Incident, Change, Catalog) Knowledge of IT infrastructure (physical/virtual server infrastructure, network) Experience with ServiceNow Reporting a plus
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