Servicenow Developer

Job Description: Candidate must have experience working in a complex and matrixed enterprise environment where the team member must follow corporate policies regarding security, audit, and compliance control processes. Ideal candidate will have prior managing ServiceNow delivery at significant scale. Essential duties and responsibilities: • Collaborate with business and technology partners to design and deliver large, high level ServiceNow solutions with direct impact to organization-wide objectives. • Works on extremely complex problems where analysis of situations or data requires an evaluation of intangible factors. • Implement, configure and maintain and improved ServiceNow platform functionality • Perform ServiceNow platform administration, including Security, Integrations, Foundation Data, Entitlements, Performance, Scalability and Availability • Interact with senior management or executive levels on matters concerning several functional areas, division and/or customers. • Ensure continuous availability and operational enablement with a focus on scalability • Analyze and transform business and user requirements into actionable specifications • Consult and advise cross-functional teams on existing and forthcoming solutions • Work with Operations and cross-functional business users to resolve technical concerns; triage and coordinate response to performance and accessibility issues, incidents, system changes and reporting requirements Required Qualifications • 10+ years of application development and implementation experience • 7 + years of experience designing software solutions using software architecture design principles • 5+ years of ServiceNow experience in building, implementing and maintaining platform technologies, workflows and integrations Desired Qualifications • Excellent verbal, written, and interpersonal communication skills • Ability to interact effectively and confidently with senior management • Experience supporting or directing offshore teams • Advanced understanding of IT industry frameworks including ITIL, IT4IT, COBIT • Experience with Waterfall and Agile project methodologies Other Desired Qualifications • ServiceNow Certified • 7+ years supporting and/or designing mission-critical enterprise technology solutions Job Expectations • Ability to travel up to 10% of the time