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About the role
Sr. ServiceNow Engineer Key skills of Tier 2/3 support for ServiceNow: • Extensive knowledge of JavaScript • Familiarity with UI, SQL, HTML and CSS • Knowledge of XML and structural programming concepts • Experience using the ServiceNow platform • Knowledge of ITIL processes • Advanced problem-solving ability The responsibilities will include but are not limited to: • IX ticket support for DSO • HI ticket support as needed • Day2 Application Support to include troubleshooting and working with application dev teams as needed • DSO Development projects Provide expertise for all technical issues related to development • Collaborate with other administrators to develop solutions and change
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