SERVICENOW DEVELOPER

Role: ServiceNow Developers

Duration: 24 months Location: Charlotte, NC/Dallas, TX/New York City/Summit, NJ/Chandler, AZ/Des Moines, IA The positions will need to work onsite 3 days per week Visa: Must work on w2 Rate: 65-70/hr W2

Requirements

• 5+ years of SNow experience – 3+ as a developer Experience with Change and Incident Management, Service Catalog, Workflows, Integration with Web Services (REST/SOAP) JavaScript, CSS, HTML, and Scripting (Jelly, Bash, etc) Team 1: ITSM heavy experience – WSD experience is a plus Team 2: CMDB heavy experience with Health Rules and IRE/ETL Team 3: ITSM, CMDB

Description: ServiceNow Engineers (Scoped Apps & CMDB) • Define and manage the scope of configuration items (CIs) to be identified and controlled, ensure agreement on naming conventions, and establish configuration item baselines • Maintain the overall integrity and accuracy of the CMDB • Identify, accept, and record the receipt of new and updated CIs to be maintained in the CMDB and the relationships between them • Verify changes to CI data are documented in an approved record and that the CMDB is updated once a change is implemented • Evaluate and approve discovered CI data for accuracy and update discovery tools with new or updated CI data as needed • Schedule and execute ongoing CMDB reconciliations and analyses to ensure CI data integrity and accuracy against discovery data and physical asset inventories; document any resulting corrective actions • Design, develop, and produce reports on CMDB data, including management reports, impact analysis reports, and configuration status reports • Support, propose and design the integration points with other key processes including Change Management, Incident and Problem Management, Infrastructure and Network Administration, etc. • Monitor and measure Configuration Management process performance against defined KPIs and metrics • Support the company’s commitment to protect the integrity and confidentiality of systems and data

Minimum Qualifications

• 5 or more years’ experience in Configuration Management, IT Service Management, Systems Administration, or related fields • 3 or more years’ experience in ServiceNow Engineering within Scoped Apps • Experience implementing and maintaining a multi-source CMDB • Proven experience in managing configuration items and an enterprise CMDB in a high security environment • Skillset and/or knowledge of leading CMDB, discovery, and IT Service Management toolsets • Ability to work effectively as part of a team and communicate risk as it relates to the business. • Proven analytical skills, ability to prioritize multiple projects and ability to work with minimal supervision are required. • Strong oral and written communication skills, effective data analysis skills, and demonstrated ability to work collectively in planning and implementing change. • Willingness to learn new technologies and maintain industry knowledge • Background and drug screen

Preferred Qualifications

• • Prior experience with ServiceNow CMDB, Discovery, and Service Mapping • Prior Financial Services and/or FinTech industry experience

• -- Thanks & Regards, Kalyan Sadanala| Talent acquisition specialist Thoughtwave Software and Solutions 314 N. Lake St, Suite 6, Aurora IL 60506 Desk: 6303132177, EXTN: 148 Text Message: 8722346381 Email: Kalyan@thoughtwavesoft.com Website: www.thoughtwavesoft.com Linked in: https://www.linkedin.com/in/kalyan-sadanala-21b678214/