Source description
About the role
Ensure policies and procedures are being followed regarding databases Incident management and communication to the user community Posting of alerts, system status changes, and other web-based communications. Communications between Technology Services, Service Center, Applications group and Client Services groups Monitor database logs and performance issues Troubleshoot and identify problems with database / application performance Maintain server and database uptime through use of various monitoring, reporting, and alerting solutions. Proactively works with clients and other technical support staff to resolve production issues. Develop scripts for consistent and secure execution of common tasks Proactively raises issues if specifications, architecture, or implementation strategies will lead to quality or system performance issues or problems. Participates in technical design reviews, functional specification reviews, and contributes to ongoing project estimates, scheduling, test plans, and code reviews Demonstrates self-directed and proactive approach to tackling problems and leveraging resources consistent with the overall goals of the project. Proactively mentors and recommends training for team members as well as members of other departments. EDUCATIONAL/TRAINING REQUIREMENTS: Associate’s Degree in computer science or related field. Bachelor’s Degree in computer science or related field preferred. MS SQL Server Certifications preferred EXPERIENCE REQUIREMENTS: 10+ years’ experience managing MS SQL Server with experience with SQL Server 2018, 2015 & 2012 and able to triage and handle day to day tickets. Typical database admin duties including triages issues, database tuning, performance monitoring. 5+ years of Performance Monitoring Tools and Database tuning tools experience. Experience with Oracle database servers a plus. Strong operational SQL DBA (Production and Development Environments). They are moving to Azure so any Azure Cloud experience would be a bonus. Strong interpersonal and communication skills.
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