Sr. Cloud / Devops Engineer

The Infrastructure and Operations (I&O) – Hosting Services Department owns the engineering, planning, development, delivery, and support of private and public cloud infrastructure services globally. The technology landscape includes platforms and technologies that support the following services:

• Cloud Compute services • Cloud Storage and Data Protection services • Cloud Governance, Control and Security services • Cloud Monitoring and Cost Management services • Infrastructure as Code Deployment and Management of Azure/AWS Pipelines • Infrastructure Cloud services • Automation and Orchestration • Performance and Capacity Management

Essential Duties and Responsibilities: • Identify, analyze and resolve the most complex Cloud-based issues (including Terraform code) • Manage multiple initiatives independently. • Ensure consistent provisioning, uptime, regulatory compliance, and data protection within Azure • Manage and provide current usage statistics and provide future projected growth estimates • Support Hosting Services, Application, and other IT Teams in troubleshooting and resolving issues • Provide technical guidance to team members on Cloud Technologies • Provide input into strategies and budgets • Perform cross-functional tasks for Cloud Services to support distributed, Windows, Open Systems environments and technologies as it pertains to implementation, configuration, troubleshooting, and upgrades of the infrastructure services • Participate in 24/7 on-call rotation if needed to resolve critical issues • May be required to work occasional nights and/or weekends • Provide consultation to business partners on improving service delivery • Engineer and develop enterprise hosting solutions to support the organization strategy • Knowledge of engineering, developing or provisioning public cloud services

Required Skills / Experience / Competencies:

Bachelor’s degree in Computer Science, Information Technology, Business or related degree or relevant military experience considered in lieu of degree requirement

• 5+ years of progressive IT experience • 3+ years of experience in the engineering (L3), deploying, configuring, and supporting Cloud technologies (IaaS and PaaS) within medium to large-scale companies • 3+ years of experience with one or more scripting and automation tools (Ansible, Perl, Terraform, etc.) • 1+ years of experience writing code and deploying Azure Services using Terraform • Qualified candidates must be legally authorized to work in the United States

Preferred Skills / Experience / Competencies:

• Azure/AWS certification (Admin or Architect) • Experience with controlling and securing the Azure/AWS environment with RBAC, Azure Policies, Management Group, Network Security Group/Application Security Group, etc. • Experience with Azure AD (users and groups, service principals, app registration, etc.) • Experience with scripting using Azure PowerShell modules and Azure CLI • Experience with writing code and deploying infrastructure using Terraform (v0.12) and ARM templates • Experience with Git and its workflows, Azure Repo/GitHub • Experience with authoring code for Azure Pipelines (YAML based multi-stage) and set up workflow for deployment using the pipelines • Experience with network layers and network infrastructures • Experience with implementing private and public cloud hosting solutions • Experience with working with onsite/offshore support model/framework • Self-driven and ability to identify tasks/activities required to keep the environment healthy • Understanding of performance and capacity management and reporting • Ability to drive public and hybrid cloud-based, proof-of-concept prototypes that assess the feasibility of solutions and demonstrate to our clients how technology can be leveraged. • Ability to establish relationships with strategic public and hybrid cloud vendors to acquire knowledge develop partnerships and collaborate on potential architectural solutions and technology acquisitions. • Ability to communicate architectural solutions to IT senior leaders and other critical stakeholders throughout the architecture planning and design process