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About the role
Role Overview: As a Freelance IT Support / Systems Administrator, you will be responsible for supporting application, database, and infrastructure-related activities for a client project. Your expertise with Team Dynamix, Visual Studio, SQL Server, and Active Directory, along with strong troubleshooting and coordination skills, will be crucial for the efficient functioning of the IT systems. Key Responsibilities: - Manage and support tickets, incidents, and service requests using Team Dynamix - Work with technical teams to troubleshoot application and system issues - Support development and configuration activities using Visual Studio - Write, validate, and troubleshoot SQL queries in Microsoft SQL Server - Assist with database checks, reporting, and issue resolution - Manage user accounts, access, groups, and permissions in Active Directory - Support application access, authentication, and user provisioning activities - Coordinate with internal teams and stakeholders for issue resolution - Maintain documentation for support processes, fixes, and configurations Qualification Required: - Hands-on experience with Team Dynamix - Working knowledge of Visual Studio - Strong understanding of SQL Server - Experience with Active Directory - Good troubleshooting and analytical skills - Understanding of IT support, ticketing, and incident management processes - Good communication and documentation skills Additional Details: The company is looking for a candidate with experience in application support or system administration, knowledge of Windows Server environments, basic scripting knowledge, and experience supporting enterprise IT environments. Role Overview: As a Freelance IT Support / Systems Administrator, you will be responsible for supporting application, database, and infrastructure-related activities for a client project. Your expertise with Team Dynamix, Visual Studio, SQL Server, and Active Directory, along with strong troubleshooting and coordination skills, will be crucial for the efficient functioning of the IT systems. Key Responsibilities: - Manage and support tickets, incidents, and service requests using Team Dynamix - Work with technical teams to troubleshoot application and system issues - Support development and configuration activities using Visual Studio - Write, validate, and troubleshoot SQL queries in Microsoft SQL Server - Assist with database checks, reporting, and issue resolution - Manage user accounts, access, groups, and permissions in Active Directory - Support application access, authentication, and user provisioning activities - Coordinate with internal teams and stakeholders for issue resolution - Maintain documentation for support processes, fixes, and configurations Qualification Required: - Hands-on experience with Team Dynamix - Working knowledge of Visual Studio - Strong understanding of SQL Server - Experience with Active Directory - Good troubleshooting and analytical skills - Understanding of IT support, ticketing, and incident management processes - Good communication and documentation skills Additional Details: The company is looking for a candidate with experience in application support or system administration, knowledge of Windows Server environments, basic scripting knowledge, and experience supporting enterprise IT environments.
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