Service Expert - Data Foundation Platform

As an IT service expert for the Data Foundation platform at thyssenkrupp Uhde India Private Limited, your role involves operational responsibilities for the provisioning, maintenance, and continuous improvement of a centralized data management function within Uhde IT. Your key responsibilities include: - Ensuring close alignment with relevant business stakeholders to develop AI functionalities for improving business process efficiency. - Ensuring compliance of data management and handling with internal and external regulatory standards. - Developing and monitoring robust, scalable data solutions. - Managing and resolving incidents, performing root-cause analysis, and implementing preventive measures. - Continuously monitoring performance and user feedback to identify improvement opportunities. - Executing necessary activities to ensure accessibility, usability, and reliability of data platforms comply with internal security policies and standards. - Maintaining documentation and audit readiness for data platforms and related data sets. - Enforcing data governance policies while ensuring secure and compliant identity and access management across the data catalog. - Assisting in managing relationships with 3rd parties such as software vendors. - Reporting service-specific KPIs and overall status to respective IT service leaders. Qualifications required for the role include: - Engineering Graduate with a focus on IT or Computer Science. - 5+ years of experience in data analytics, data structuring, and data management methodologies. - Experience with structuring large data sets within a globally operating organization. - Associated certification(s) preferred, such as Microsoft Fabric Data Engineer Associate. - Proficiency in monitoring and improving data platforms. - Strong analytical, troubleshooting, and decision-making skills. - Strong communication and stakeholder engagement abilities. In addition to the above, expertise in data platform and associated market trends and products, familiarity with ITIL framework, data security standards, and analytical mindset with a focus on service quality and user satisfaction are important competencies for this role. This position at thyssenkrupp Uhde India Private Limited offers high exposure to multiple domains and business areas, including interaction with internal and external stakeholders, which can result in holistic development for senior roles in the future. As an IT service expert for the Data Foundation platform at thyssenkrupp Uhde India Private Limited, your role involves operational responsibilities for the provisioning, maintenance, and continuous improvement of a centralized data management function within Uhde IT. Your key responsibilities include: - Ensuring close alignment with relevant business stakeholders to develop AI functionalities for improving business process efficiency. - Ensuring compliance of data management and handling with internal and external regulatory standards. - Developing and monitoring robust, scalable data solutions. - Managing and resolving incidents, performing root-cause analysis, and implementing preventive measures. - Continuously monitoring performance and user feedback to identify improvement opportunities. - Executing necessary activities to ensure accessibility, usability, and reliability of data platforms comply with internal security policies and standards. - Maintaining documentation and audit readiness for data platforms and related data sets. - Enforcing data governance policies while ensuring secure and compliant identity and access management across the data catalog. - Assisting in managing relationships with 3rd parties such as software vendors. - Reporting service-specific KPIs and overall status to respective IT service leaders. Qualifications required for the role include: - Engineering Graduate with a focus on IT or Computer Science. - 5+ years of experience in data analytics, data structuring, and data management methodologies. - Experience with structuring large data sets within a globally operating organization. - Associated certification(s) preferred, such as Microsoft Fabric Data Engineer Associate. - Proficiency in monitoring and improving data platforms. - Strong analytical, troubleshooting, and decision-making skills. - Strong communication and stakeholder engagement abilities. In addition to the above, expertise in data platform and associated market trends and products, familiarity with ITIL framework, data security standards, and analytical mindset with a focus on service quality and user satisfaction are important competencies for this role. This position at thyssenkrupp Uhde India Private Limited offers high exposure to multiple domains and business areas, including interaction with internal and external stakeholders, which can result in holistic development for senior roles in the future.