Exciting Opportunity with Teleperformance CTC Upto 2.75LPA

Job Title: Customer Service Representative Technical Support Role Overview We are hiring Customer Service Representatives Technical Support . The role involves handling inbound customer calls, understanding technical issues, and providing accurate and effective resolutions while ensuring a high level of customer satisfaction and compliance. Eligibility Criteria Experience Freshers and experienced candidates are welcome to apply. Educational Qualification (Mandatory) Only technical graduates are eligible: B.Tech BCA B.Sc. (IT) 3Year Technical Diploma (after 12th) Candidate Requirements Excellent communication skills. Strong command over spoken and written English. Good analytical and logical thinking skills. Ability to understand technical issues and explain solutions clearly to customers. Customercentric mindset with strong problemsolving abilities. Willingness to work in rotational day shifts. Job Responsibilities Handle inbound customer chats for Samsung technical support. Understand customer issues related to products/devices and provide accurate technical resolutions. Ensure adherence to process guidelines, quality standards, and compliance requirements. Maintain customer satisfaction through professional and effective communication. Accurately document call/chat details and update customer records in the system. Interested candidates can share their resumes to Amitesh Kumar 8368345643 | Amitesh.Kumar4@teleperformance.com