Technical Support Executive

Roles and Responsibilities : Provide technical support to customers through phone calls, emails, or chats regarding software products and services. Troubleshoot issues with software applications, identify root causes, and resolve problems efficiently. Collaborate with internal teams to escalate complex issues that require further assistance. Maintain accurate records of customer interactions using CRM software. Job Requirements : 0-1 year of experience in BPO voice process or similar industry. Freshers and Experienced candidates can apply Good communication skills in English & Hindi required Strong communication skills for effective interaction with customers over the phone or via email/chat. Basic knowledge of computer hardware, operating systems, and common software applications. Ability to work on a rotational shift schedule including evenings (Domestic Process).