Source description
About the role
As a Technical Support Executive in the International Voice/Chat Process based in Gurgaon, you will be responsible for handling customer queries via voice, providing technical troubleshooting support, and ensuring high customer satisfaction. Key Responsibilities: - Handle customer queries via voice and chat - Provide technical troubleshooting support to customers - Ensure high levels of customer satisfaction Qualifications Required: - Graduate/Undergraduate - Minimum 6 months of experience in an International Process - Technical Support/Troubleshooting experience is mandatory - Strong English communication skills The company provides benefits such as Provident Fund and the work location is in person at the office in Gurgaon. As a Technical Support Executive in the International Voice/Chat Process based in Gurgaon, you will be responsible for handling customer queries via voice, providing technical troubleshooting support, and ensuring high customer satisfaction. Key Responsibilities: - Handle customer queries via voice and chat - Provide technical troubleshooting support to customers - Ensure high levels of customer satisfaction Qualifications Required: - Graduate/Undergraduate - Minimum 6 months of experience in an International Process - Technical Support/Troubleshooting experience is mandatory - Strong English communication skills The company provides benefits such as Provident Fund and the work location is in person at the office in Gurgaon.