Customer Support Analyst (German)

We're looking for GDS specialists to provide guidance and technical support to our frontline customer service across the full Travelport range.

German Speaking Helpdesk Analyst (Travel Tech) Romania / Poland Start your international career with Travelport Why this role is a great move for you If you speak German and want to build an international career , this is your opportunity. At Travelport, you’ll: ✅ Use your German every day in a professional, global environment ✅ Gain in-demand skills in travel technology and customer operations ✅ Join a multilingual, international team supporting customers worldwide ✅ Build a strong foundation for future careers in tech, travel, or operations ✅ Learn systems used across the global travel industry (GDS platforms) ✅ Benefit from structured onboarding and continuous learning

Whether you already have experience or are looking to step into a global company, this role gives you a clear pathway to grow . ✨ What you’ll be doing You’ll be the go‑to expert supporting travel customers and frontline teams across Travelport systems. Day to day, you will: Support customers across multiple channels (phone, chat, email, web) Troubleshoot issues and provide clear, practical solutions Work with industry‑leading travel systems (including GDS platforms) Take ownership of customer issues and drive them to resolution Partner with internal teams to escalate and solve complex challenges Spot trends and help improve the overall customer experience This role is perfect if you enjoy problem solving, helping people, and working in a fast-paced, international environment . What you’ll gain This role is more than just support—it’s a career entry point : International exposure – work with customers and colleagues globally Transferable skills – problem solving, communication, technical troubleshooting Career growth – opportunities to move into operations, training, or specialist roles Language advantage – strengthen your German in a professional setting Supportive team – collaborative, multilingual environment ✅ What we’re looking for We’re open to different backgrounds—as long as you bring the right attitude and language skills. You’ll stand out if you have: German (strong B2+/C1) and good English Experience in travel, airlines, tourism, OR customer support Knowledge of GDS systems (Galileo is a plus—but not essential) A proactive, problem-solving mindset A collaborative and customer-focused approach If you don’t tick every box but are eager to learn—we still want to hear from you. Hear from our team Search #Travelport on LinkedIn to see what it’s like to work here and meet the people you could be joining. Ready to apply? If you’re looking for a role where you can use your German, learn fast, and build an international career , this is your next step.