Support Engineer

About TresVista and Descrial

TresVista is a global platform providing sophisticated solutions to clients combining domain expertise, technology, and human capital. Our unique model allows clients to achieve excellence through embracing best in class AI and human capital with an offshore resource model. Descrial, the dedicated technology product unit, is at the forefront of innovation leveraging AI and intelligent automation to build workflow-native solutions. Our approach goes beyond traditional product development, integrating design research, data engineering, and applied AI to build solutions that are scalable, evidence-based, and user-centric. For experienced product leaders and technologists. Descrial offers the opportunity to define next-generation tools that transform how investment professionals interact with data and make decisions. Descrial is focused on building solutions delivering smarter and faster ways to conduct diligence, analysis, and make investment decisions. Role Overview As a Frontend Support Engineer for OS and Workflow+, you will provide production support for two React-based SPAs: the (Workflow+ platform — work requests, collaboration, scheduling, reporting, feedback) and the (Workspace OS — workspaces, boards, tasks, vendor management, data rooms, AI-assisted DDQ workflows). You will triage UI/UX issues, debug state management problems, monitor frontend performance, and ensure a seamless user experience across both applications. Roles and Responsibilities Production support and incident management § Triage and resolve production UI issues across two React SPAs: (React 18, Vite 5, MUI + Ant Design + Tailwind 3) and (React 19, Vite 7, Tailwind 4, AG Grid, shared-ui-library) § Debug state management issues in Redux Toolkit stores with redux-persist, RTK Query API slices, and TanStack React Query caches § Investigate routing failures in react-router-dom (v6 and v7), including lazy-loaded route components and role-based route guards § Troubleshoot real-time communication issues — STOMP/SockJS WebSocket (glass/frontend) and Socket.IO (workspace-os-frontend) § Debug API integration issues with Axios and RTK Query; coordinate with backend teams on contract mismatches Monitoring, ing, and observability § Set up and maintain Grafana dashboards for frontend health metrics — build sizes (size-limit), Lighthouse CI scores, error rates from analytics platforms (Mixpanel, Heap, Microsoft Clarity) § Configure s for frontend error spikes, API latency degradation, and WebSocket disconnection rates § Analyze browser console errors, network waterfall issues, and render performance bottlenecks § Monitor bundle size regressions using size-limit and rollup-plugin-visualizer Build, CI/CD, and deployment § Support GitHub Actions CI pipelines: build checks, ESLint, Prettier, Playwright E2E tests, and Lighthouse CI performance budgets § Debug build failures in Vite/TypeScript/Tailwind toolchains; investigate dependency conflicts (npm, legacy peer deps) § Support Docker Compose deployments and Kubernetes manifests across dev, QA, UAT, and production § Manage private npm registry dependencies (@tresvista-analytics/shared-ui-library via GitHub Packages, Font Awesome Pro)

Testing and quality § Maintain and extend E2E test suites with Playwright; investigate flaky tests and test environment issues § Support unit/integration testing with Vitest, Testing Library, and MSW (Mock Service Worker) § Validate cross-browser compatibility and responsive layout issues Prerequisites § 1–3 years in frontend support or development; strong React and TypeScript fundamentals § Hands-on experience with Redux Toolkit (or similar state management) and REST API integration (Axios/Fetch) § Familiarity with Vite, Tailwind CSS, and at least one component library (MUI, Ant Design, or similar) § Proficiency with browser DevTools for debugging (network, console, performance, memory) § Experience with Grafana dashboards and configuration for frontend observability § Familiarity with Git, CI/CD pipelines (GitHub Actions), and npm/Node.js tooling § Understanding of AWS basics (S3 for static hosting, CloudFront, ECS/EKS for containerized deployments) Good to Have § Experience with AG Grid, TanStack React Query/Table, or react-hook-form § Familiarity with WebSocket/real-time protocols (Socket.IO, STOMP) § Exposure of Playwright or Cypress for E2E testing § Knowledge of semantic-release and conventional commit workflows § Experience with Lighthouse CI and web performance optimization Experience 1–3 years in frontend support or development; strong React and TypeScript fundamentals Education Bachelor's in engineering or related (or equivalent experience from a strong technical background) . Compensation: The compensation structure will be as per industry standards

React, TypeScript, Redux, ReactQuery, Axios, Vite, Tailwind, MaterialUI, AntDesign, Debugging, WebSocket, Grafana, CICD, AWS, Testing