IT Engineer

Key Responsibilities: Hardware Maintenance: Install, configure, and maintain desktops, laptops, printers, and scanners. Diagnose and repair hardware faults, perform routine preventive maintenance. Maintain IT asset inventory and coordinate for replacements/upgrades. Networking: Manage LAN, Wi-Fi, routers, switches, and firewalls across hospital departments. Ensure stable internet and intranet connectivity for clinical and administrative functions. Troubleshoot network issues including IP conflicts, cable faults, and access point problems. Software & Systems: Install and update OS, antivirus, and hospital-specific software (e.g., HMS). Ensure data backup systems and antivirus protection are functional and up to date. Support EMR/HMIS software users with login, functionality, and printing issues. Support & Coordination: Respond to technical queries raised by hospital staff on-site or remotely. Coordinate with external vendors for AMC services or when external support is required. Provide IT support during audits, NABH inspections, and equipment upgrades. Surveillance & Security Systems: Monitor and maintain CCTV, biometric attendance, and access control systems. Troubleshoot and replace surveillance equipment when needed. Documentation & Compliance: Maintain documentation of repairs, system logs, and user issues. Ensure IT policies are followed in alignment with hospital protocols and patient data privacy. Key Responsibilities: Hardware Maintenance: Install, configure, and maintain desktops, laptops, printers, and scanners. Diagnose and repair hardware faults, perform routine preventive maintenance. Maintain IT asset inventory and coordinate for replacements/upgrades. Networking: Manage LAN, Wi-Fi, routers, switches, and firewalls across hospital departments. Ensure stable internet and intranet connectivity for clinical and administrative functions. Troubleshoot network issues including IP conflicts, cable faults, and access point problems. Software & Systems: Install and update OS, antivirus, and hospital-specific software (e.g., HMS). Ensure data backup systems and antivirus protection are functional and up to date. Support EMR/HMIS software users with login, functionality, and printing issues. Support & Coordination: Respond to technical queries raised by hospital staff on-site or remotely. Coordinate with external vendors for AMC services or when external support is required. Provide IT support during audits, NABH inspections, and equipment upgrades. Surveillance & Security Systems: Monitor and maintain CCTV, biometric attendance, and access control systems. Troubleshoot and replace surveillance equipment when needed. Documentation & Compliance: Maintain documentation of repairs, system logs, and user issues. Ensure IT policies are followed in alignment with hospital protocols and patient data privacy.