Network and Security Lead Engineer (Mumbai)

Company Description Trustly Technology Solutions Pvt. Ltd. (trustly.co.in) is a leading provider of affordable, high-quality IT infrastructure and information solutions. The company focuses on bridging business needs with robust technology services, offering scalable solutions tailored to diverse organisational requirements. Trustly operates in a unique position in the market, combining agility and flexibility with the capacity to handle complex, large-scale projects. This environment enables team members to work on challenging initiatives while contributing to practical, business-oriented outcomes. Job Summary We are seeking a highly skilled and experienced L3 Network and Security Lead Engineer to join our dedicated IT infrastructure team. The ideal candidate will be a Subject Matter Expert (SME) with extensive hands-on experience in designing, deploying, and managing complex network and security solutions. This role is responsible for high-level project execution, advanced troubleshooting, solution architecture, and team leadership. You will be the final point of escalation for critical incidents and a key player in maintaining robust customer relationships. Key Responsibilities Project Deployment & Solutioning: Lead the planning, design, and implementation of enterprise-level network and security infrastructure projects. Architect robust and scalable solutions to meet business and technical requirements. Advanced Troubleshooting: Serve as the final escalation point for complex network and security issues. Diagnose, troubleshoot, and resolve high-impact incidents efficiently to minimize downtime. Team Leadership & Mentorship: Provide technical guidance, leadership, and mentorship to L1/L2 engineers. Foster a collaborative and high-performance team environment. Customer Relationship Management: Act as a trusted technical advisor to key customers. Build and maintain strong relationships, ensuring customer satisfaction and confidence in our services. Inci .