Senior Consultant - AWS

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. Position Purpose

The AWS Developer will be responsible for designing, building, and deploying scalable cloud-based solutions using AWS technologies. This role plays a critical part in delivering high-quality customer experience (CX) solutions, particularly leveraging Amazon Connect and serverless architectures.

Key Responsibilities

Participate in requirements analysis and solution design discussions for new projects

Develop, deploy, and maintain AWS-based applications and services

Build infrastructure using CloudFormation, SAM, and CDK

Work on assigned tasks and issues via Jira in an Agile/Scrum environment

Develop serverless applications using AWS Lambda and related services

Collaborate with architects, team leads, and cross-functional teams

Suggest improvements to development processes and system architecture

Build internal tools to improve delivery efficiency

Troubleshoot and resolve technical issues across environments

Continuously learn and adopt new AWS services and development best practices

Technical Expertise

Strong experience in AWS cloud architecture and services

Hands-on development experience with Node.js, Java, and/or Python

Experience with serverless computing and event-driven architectures

Expertise in AWS services such as:

Lambda

API Gateway

Kinesis

DynamoDB

S3

EC2

CloudFormation

Amazon Connect

Knowledge of REST APIs and web application architecture

Familiarity with CI/CD pipelines and DevOps practices

Competency

Strong problem-solving and analytical skills

Ability to understand requirements before proposing solutions

Good communication and collaboration skills

Willingness to learn and adapt quickly

Openness to feedback and continuous improvement

Strong team player with mentoring mindset

Passion for emerging technologies and innovation

Technology Stack

Languages: Node.js, JavaScript, TypeScript, Python, Java

Cloud Platform: AWS

Frameworks/Tools: Serverless Framework, AWS SAM, AWS CDK

Services: Lambda, Kinesis, S3, EC2, DynamoDB, CloudFormation, Amazon Connect

Other Tools: Jira, Git, CI/CD tools

Education, Experience & Certification

Bachelor’s degree in Computer Science, Engineering, or related field

5+ years of software development experience

Strong experience working with AWS cloud technologies

AWS certifications (preferred):

AWS Certified Developer – Associate

AWS Certified Solutions Architect – Associate/Professional