Desktop Support Engineer (Kundalahalli)

Turbonet Systems Private Limited Experience: 24 Years Qualification: Graduate Salary: 30,000 35,000 per month Job Type: Full-Time Location: Kundalahalli, Bangalore 560037 Job Summary We are looking for a skilled Desktop Support Engineer to manage and maintain IT infrastructure, troubleshoot hardware and software issues, and ensure smooth network operations. The ideal candidate should have hands-on experience with Windows and Mac operating systems, networking, and end-user support. Key Responsibilities - Install, configure, and maintain desktops, laptops, printers, and network devices. - Troubleshoot hardware, software, operating system, and connectivity issues. - Monitor, maintain, and troubleshoot LAN/WAN networks. - Install, configure, and update Windows and Mac operating systems, antivirus software, and security tools. - Provide technical support and resolve IT-related issues for end users. - Perform network cable crimping, punching, and basic structured cabling tasks. - Configure and troubleshoot network switches and assist with firewall management. - Support and troubleshoot L2 (Level 2) technical issues. - Maintain IT asset inventory, documentation, and system records. - Ensure timely resolution of incidents while maintaining service quality. Requirements - Graduate with 24 years of relevant Desktop Support experience. - Robust knowledge of Windows OS and Mac OS installation, configuration, and troubleshooting. - Hands-on experience in hardware troubleshooting for desktops, laptops, printers, and peripherals. - Good understanding of networking concepts, including LAN/WAN, TCP/IP, DNS, DHCP, and routing basics. - Practical knowledge of network cable crimping, punching, structured cabling, switches, and firewall concepts. - Experience using network diagnostic and troubleshooting tools. - Ability to handle L2-level desktop and network support independently. - Good analytical, problem-solving, and communication skills. - Ability to work independently a .