Program Manager II, Tech - Maps

As a Program Manager at Uber's Global Scaled Solutions (GSS) team, you will lead high-impact, cross-functional programs focused on Maps and Autonomous Mobility and Delivery. You will work at the intersection of Product, Engineering, Operations, Data Science, and Vendor Operations to drive scalable solutions that enhance product quality and user experience globally. Your responsibilities will include independently leading complex technical and operational programs, influencing senior stakeholders, and driving strategic initiatives from conception to execution. Additionally, you will be required to run deep diagnostics on Maps and mobility-related issues, solve ambiguous problems, and derive insights from complex datasets to improve customer experience across Uber's product suite. Key Responsibilities: - Lead end-to-end execution of large-scale programs across Maps and AV domains - Define program strategy, scope, OKRs, KPIs, timelines, and success metrics - Drive operational and technical program reviews with leadership and stakeholders - Partner with cross-functional teams to drive business outcomes - Run diagnostics on Maps, Routing, ETA, and AV-related issues to identify improvement opportunities - Analyze datasets to derive actionable insights for product roadmaps and operational strategy - Drive execution of operational programs, tooling rollouts, and process improvements - Manage program budgets, vendor operations, and resource planning - Lead communication with senior leadership and ensure alignment across teams - Escalate risks proactively and drive resolution across stakeholders Qualifications Required: - Bachelor's or Master's degree in Business, Engineering, Computer Science, GIS, Analytics, or related disciplines - 8+ years of experience managing large-scale technical or operational programs - 5+ years of experience leading scaled operations, quality, mapping, or vendor management programs - Strong understanding of Maps, Routing, ETA systems, AV workflows, or location intelligence ecosystems - Proven experience working cross-functionally with Product, Engineering, Data Science, and Operations teams - Strong analytical and problem-solving skills with experience deriving insights from large datasets - Demonstrated ability to independently drive ambiguous, complex programs end-to-end - Experience managing budgets, operational metrics, and vendor performance - Strong organizational skills with attention to detail and ability to prioritize effectively Please note that the Preferred Qualifications and additional company details were not included in the provided job description. As a Program Manager at Uber's Global Scaled Solutions (GSS) team, you will lead high-impact, cross-functional programs focused on Maps and Autonomous Mobility and Delivery. You will work at the intersection of Product, Engineering, Operations, Data Science, and Vendor Operations to drive scalable solutions that enhance product quality and user experience globally. Your responsibilities will include independently leading complex technical and operational programs, influencing senior stakeholders, and driving strategic initiatives from conception to execution. Additionally, you will be required to run deep diagnostics on Maps and mobility-related issues, solve ambiguous problems, and derive insights from complex datasets to improve customer experience across Uber's product suite. Key Responsibilities: - Lead end-to-end execution of large-scale programs across Maps and AV domains - Define program strategy, scope, OKRs, KPIs, timelines, and success metrics - Drive operational and technical program reviews with leadership and stakeholders - Partner with cross-functional teams to drive business outcomes - Run diagnostics on Maps, Routing, ETA, and AV-related issues to identify improvement opportunities - Analyze datasets to derive actionable insights for product roadmaps and operational strategy - Drive execution of operational programs, tooling rollouts, and process improvements - Manage program budgets, vendor operations, and resource planning - Lead communication with senior leadership and ensure alignment across teams - Escalate risks proactively and drive resolution across stakeholders Qualifications Required: - Bachelor's or Master's degree in Business, Engineering, Computer Science, GIS, Analytics, or related disciplines - 8+ years of experience managing large-scale technical or operational programs - 5+ years of experience leading scaled operations, quality, mapping, or vendor management programs - Strong understanding of Maps, Routing, ETA systems, AV workflows, or location intelligence ecosystems - Proven experience working cross-functionally with Product, Engineering, Data Science, and Operations teams - Strong analytical and problem-solving skills with experience deriving insights from large datasets - Demonstrated ability to independently drive ambiguous, complex programs end-to-end - Experience manag