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About the role
Must be open to working in a 24x7 support model, including: o Off-hours/on-call rotations o Weekends and holidays o Incident bridge participation during high-severity outages Strong sense of ownership, urgency, and operational discipline is critical. Database Platforms SQL Server (Primary): Installation, upgrades, patching, performance tuning PostgreSQL: Administration, tuning, replication, extension management High Availability & DR Execution plans, indexing strategies, query optimization PostgreSQL query planning and VACUUM strategies Observability-driven mindset using SLI/SLO metrics Cloud & Automation o Experience in GCP (preferred) or AWS environments Hands-on with: Experience supporting compliance and audit requirements Bachelor's or Master's degree in Computer Science / IT or equivalent 7+ years of experience as a Production DBA Microsoft SQL Server / Azure PostgreSQL Certification GCP Certification (good to have) Strong ownership mindset in production environments Ability to handle high-pressure incidents with calm and structure Focus on automation, standardization, and scalability Collaborative mindset across cross-functional global teams Provide end-to-end database support for SQL Server (2012-2022) and PostgreSQL (EDB & Community). Lead and mentor L1/L2 DBAs, driving troubleshooting excellence and root cause analysis. Design and implement monitoring & alerting frameworks using: Troubleshoot and resolve performance issues across OLTP, ETL, reporting, and data warehouse workloads. Implement and manage high availability & DR solutions: Develop and maintain database automation and operational tooling: Implement capacity planning, performance tuning, and cost optimization strategies. Establish and maintain standard operating procedures (SOPs) and best practices. Collaborate with Engineering, Infrastructure, and Platform teams for release and change management.
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