Source description
About the role
Deliver high-quality integration solutions and consulting services for UKG Workforce Management (WFM/Dimensions), partnering cross-functionally and with customers to design, build, and deploy integrations that meet business requirements—while exemplifying UKG behaviors and customer-centric delivery. Troubleshoot and resolve advanced/complex issues; map custom business requirements to technical solutions and build non-templated Boomi integrations as needed. Lead internal and external meetings, manage integration timelines, communicate changes proactively, and coordinate across multi-team programs. Consistently lead stakeholder meetings; handle escalated or sensitive customers independently with strong presence and judgment. Drive integration discovery and scoping for higher-complexity efforts; advise on risks, trade-offs, and rollout strategies. Consult on higher-complexity issues, identify process/technology improvements, and lead team projects with limited risk when required. Impacts day-to-day operations through comprehensive proficiency in tools, systems, and procedures. Independently exercises judgment within defined practices; drives improvements and coaches peers. Comprehensive knowledge of UKG WFM product lines/modules with sustained experience delivering complex WFM integrations (baseline 3+ years in WFM; P3 demonstrates advanced mastery). Advanced proficiency in Boomi and related tools; capable of building complicated integrations without templates; strong facility across SQL and XML; able to consult on higher-complexity issues. Works independently, requiring guidance only in the most complex situations; mentors others; exhibits strong UKG presence with customers. Bachelor's degree in Computer Science, Information Technology, or related field; UKG WFM and/or Boomi certifications preferred.
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