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Job Title ServiceNow Senior Developer,070 Experience 3–5 years Location Hyderabad, Bangalore, Chennai, Gurgaon, Pune, Thiruvananthapuram (Hybrid model – 3 days work from office) Employment Type Full-time Salary Range INR 22,00,000 – 24,00,000 per annum Notice Period Immediate to 15 days only Job Summary We are seeking a skilled ServiceNow Senior Developer with strong expertise in ITOM, ITSM, and Cloud Management modules. The role involves designing, developing, and optimizing IT operations solutions, automating workflows, and enhancing infrastructure visibility and performance across enterprise environments. Key Responsibilities Design, develop, and implement solutions using ServiceNow ITOM modules, including: Event Management Discovery Service Mapping Cloud Management Orchestration Collaborate with stakeholders, IT teams, and business analysts to gather and analyze requirements for IT operations automation and optimization. Develop and configure workflows, business rules, scripts, and integrations to automate IT operations and monitoring. Configure and maintain service maps, event rules, monitoring tools, and integrations with external monitoring systems. Lead the development of custom ServiceNow enhancements to improve efficiency and reduce manual operational effort. Perform troubleshooting, root cause analysis, and issue resolution related to ITOM implementations and integrations. Mentor and guide junior developers, promoting best practices in ServiceNow development. Maintain clear and accurate documentation for all configurations, custom developments, and integrations. Work closely with ITSM, Cloud, and DevOps teams to ensure seamless end-to-end IT operations. Stay current with the latest ServiceNow ITOM features and best practices and apply them to ongoing projects. Mandatory Skills & Certifications Strong hands-on experience in ServiceNow ITOM Strong hands-on experience in ServiceNow ITSM ServiceNow CSA Certification (mandatory) ServiceNow CIS Certification (ITSM & ITOM – mandatory) Senior-level experience in ServiceNow Development Experience with Cloud Management within ServiceNow Senior Developer Skill Set ServiceNow ITOM ServiceNow ITSM ServiceNow Development (Advanced/Senior level) Cloud Management integrations Additional Requirements High job stability is mandatory Ability to work in a hybrid environment (3 days onsite) Interview Process 2 Technical Rounds 1 Client / Stakeholder Round Skills: cloud,management,servicenow,it
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