Source description
About the role
Architect, design, deploy, and support enterprise-grade Microsoft infrastructure solutions, including Windows Server, Active Directory, Entra ID (Azure AD), Azure IaaS/PaaS services, Intune, and Microsoft 365
Serve as a subject matter expert for Microsoft 365 services, including Exchange Online (Hybrid), SharePoint Online, Teams, OneDrive, and related security, compliance, and governance capabilities
Lead and support hybrid identity and access management solutions, including Azure AD Connect, Conditional Access, MFA, identity lifecycle management, and privileged access controls
Design, implement, and manage modern endpoint management using Intune (MDM/MAM), Group Policy, and SCCM/MECM, including application deployment, configuration profiles, compliance policies, and endpoint security
Monitor, troubleshoot, and optimize system performance, availability, reliability, and security across on-premises and cloud environments
Implement and maintain backup, disaster recovery, and business continuity strategies aligned with enterprise RPO/RTO requirements
Develop, maintain, and enhance PowerShell automation for infrastructure provisioning, configuration management, reporting, and operational efficiency
Partner with security, networking, and application teams to ensure systems are secure, compliant, and aligned with organizational standards
Provide Tier 3 escalation support, root-cause analysis, and long-term remediation for complex technical issues
Mentor and guide junior engineers and administrators, promoting best practices, documentation standards, and operational excellence
Create and maintain Auditable technical documentation, runbooks, and architectural diagrams for enterprise systems
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