Source description
About the role
Data Infrastructure, Systems & Access
Build and maintain data pipelines connecting the CRM, giving platform, and program systems to advance the donor data & relationship management infrastructure priority.
Apply data governance standards to keep donor, program, and financial data consistent across systems.
Maintain a subaward agreement directory, updated within 24 hours of any change, with shared access provided to the County for reporting and oversight.
Build structured, API-enabled data intake templates for Community Based Organizations (CBOs) and Service Provider partners submitting program data.
Evaluation, Fidelity & Equity Measurement
Calculate cost-per-outcome and ROI figures for individual programs using standardized methodology.
Establish Service Provider performance and fidelity requirements aligned to standard measures for each funded strategy, plus measures specific to individual program characteristics and capacity.
Track equitable distribution of program funds by geographic area, priority population, and organizational size/capacity each solicitation cycle.
Track Service Provider progress toward capacity-building goals throughout the contract term.
Apply the Justice Equity Needs Index (JENI) or other appropriate index to confirm service locations align with underserved communities and catchment areas identified through community listening sessions.
Complete self-assessments of program performance, outcomes, and contract compliance.
Dashboards, Reporting & Analytics
Build and maintain Tableau/SQL dashboards delivering real-time impact data to the board, leadership, and funders.
Collect, validate, and submit data to the County to support development and maintenance of program dashboards, on a quarterly basis or as requested.
Produce monthly narrative, data reports, presentation decks summarizing program activities, performance, and Service Provider compliance/monitoring findings.
Pilot AI tools for outcome tracking and reporting under the AI for Internal Efficiency priority, documenting time savings for the following year’s roadmap.
Collect and report aggregate participant data, using quantitative and qualitative measures to track performance and document benefits to participants.
Service Provider & Partner Oversight
Confirm Service Providers meet contract reporting requirements, including timely invoices, data submissions, and required participant Release of Information authorizations for evaluation and outcome-tracking purposes.
Onboard CBO and Service Provider partners to data intake systems and troubleshoot reporting issues directly.
Coordinate with the County and other contracted partners, including through a shared Community of Practice, to align on consistent processes for tracking and addressing late reporting and invoicing.
Develop and maintain a Late Reporting and Invoicing Escalation Process outlining how delays are identified, addressed, and communicated to the County.
Collect data to evaluate Service Provider impact and prepare related reports as requested.
Compliance Reporting & Stakeholder Communication
Submit annual and contract close-out reports, including final programmatic and fiscal reports, fund reconciliation, and outcome summaries.
Prepare semi-annual reports to LA County and CFCI Advisory Committee identifying best practices, barriers to effectiveness, and recommended methods for improving quality and efficiency.
Deliver written and oral reports to the CFCI Advisory Committee to gather feedback as requested.
Document data definitions, dashboard logic, and reporting workflows so metrics are applied consistently across teams.
Deliver staff training on dashboards, reporting tools, and data entry standards tied to system updates.
Other duties as assigned.