Entry Level Support Specialist

LOCATION : On-site in Pontiac, MI

SCHEDULE : Full-time, Monday–Friday, 8-hour shift

Are you someone who loves to organize and increase efficiency? Would you enjoy working in a collaborative environment where you can grow and build your career? If so, we’d love to connect with you. UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists. This is an entry-level opportunity designed for individuals who are eager to learn, develop new skills, and contribute to a supportive, team-focused environment.

WHAT’S IN IT FOR YOU?

Clear pathways for advancement within our Operations teams and across the organization

Opportunities for career growth and development with free training, job shadowing, internal transfer pathways and mentorship programs

Strong, collaborative, friendly and social environment where you can find your fit

WHAT YOU WILL BE DOING

Entering and validating data

Labeling and organizing loan documents

Ordering and verifying income documentation

Monitoring requirements for a loan to be approved

Reviewing state and federal compliance information

Handling inbound and outbound calls

What WE Need From YOU

Qualifications

• High school diploma or equivalent

• Comfortable using computers to look up information, read and write emails and use basic office software

• Ability to communicate clearly and professionally, including over the phone

• Process-oriented with strong organizational skills

• Positive attitude with a willingness to learn

• Experience working in a professional office, retail, customer service or similar setting

• THE PLACE & THE PERKS

United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

Paid time off (PTO)

Promotion and growth opportunities offered

Comprehensive health, dental and vision benefits offered

Weekly paychecks

Free 24/7 gym

Complimentary fruit and drinks

DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.