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About the role
Position Summary :The API Office is a multidisciplinary team established to support API Journey. As a MuleSoft Engineer your key responsibilities include, acknowledgement and troubleshoot MuleSoft related issues across the environments on different platforms. - Manage the platform to achieve consistency across API portfolios. Create and maintain operational runbook and knowledge base. - You must combine technical skills with business knowledge while maintaining focus on communication and collaboration. - You will collaborate with development and cross functional teams across the organization. - The Platform must be maintained to achieve secure and scalable in alignment with portfolio objectives.Experience And Required Skill Sets :- 5+ years of experience in Mulesoft platform administration and support.- Support for API operations including SLAs, Availability, Incident, Change & Problem Management.- Perform maintenance (patching), optimize performance, and resolve CI/CD pipeline-related issues.- Hands-on experience with MuleSoft Runtime Fabric (RTF) on-prem and Flex Gateway deployments.- Perform platform activities such as certificate renewal, upgrades, and environment health checks.- Hands-on experience with Kubernetes clusters: access pods, analyze application logs and troubleshoot failures across services.- Build, maintain, and troubleshoot CI/CD pipelines for automated build, deployment and release processes.- Manage source code repositories using GitHub and follow version control best practices.- Strong experience in Python scripting for automation, monitoring, and operational tasks.- Hands-on experience with Azure cloud platform for managing infrastructure and MuleSoft deployments.- Experience in monitoring and log analysis using splunk for support and troubleshooting.- Coordinate with vendors and internal teams for production support and issue resolution.- Strong problem-solving, debugging, and communication skills.- Demonstrated experience across the full service development lifecycle including monitoring, alerting, and tracing.- Working experience in Agile environments.- Ability to learn new tools and technologies quickly in a fast-paced environment.- MuleSoft certification is preferred.- Having good experience in Unix and Linux operating systems and commands.Education :- Bachelors Degree or Masters in Computer Science, Engineering, Software Engineering or a relevant field (ref:hirist.tech) .
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