Senior Manager, Strategic Insights & Data Analytics

Role Overview: As a Senior Manager, Strategic Insights & Data Analytics at ServiceNow, you will play a crucial role in leading data-driven decision-making and strategic insights across the organization. Your responsibilities will involve translating complex data into actionable insights that drive business reviews, executive decision-making, and investments. Your expertise in analytics, business intelligence, and strategic planning will be instrumental in influencing C-suite strategy and operational excellence. Key Responsibilities: - Lead end-to-end analytics for quarterly and annual business reviews, providing data-backed insights for strategic decisions on investment allocation, GTM priorities, and resource planning - Design and develop sophisticated dashboards and reporting infrastructure using PowerBI, Tableau, and SQL to track business performance and revenue metrics - Create predictive models and advanced analytics frameworks to identify growth opportunities, optimize sales pipelines, and forecast business outcomes - Perform strategic analysis of structured and unstructured data using statistical methods to validate insights and guide executive decision-making - Serve as an analytics thought partner to the C-suite, translating data insights into executive-ready presentations and strategic recommendations - Lead annual business planning activities including ACV forecasting, quota planning, and headcount management using data-driven methodologies - Apply AI and machine learning techniques to solve complex business problems and enhance operational efficiency - Manage, mentor, and develop a high-performing team of data analysts, business analysts, and analytics specialists - Foster a culture of analytical excellence, curiosity, and continuous learning within the team - Collaborate with cross-functional teams, stakeholders, and senior leadership to drive data-informed decision-making and align analytics roadmap with business priorities Qualifications Required: - 8-12 years of progressive experience in data analytics, management consulting, or business intelligence - Master's degree or MBA in a quantitative field preferred; Bachelor's degree in Engineering, Computer Science, Mathematics, Statistics, or related technical field required - Certifications in data science, machine learning, or business analytics preferred - Proficiency in tools such as PowerBI, Tableau, SQL, Salesforce, and ServiceNow - Strong business acumen, leadership skills, and communication abilities - Experience in enterprise software partner ecosystems, GTM analytics, B2B2C business models, or SaaS metrics preferred - Familiarity with Agile analytics delivery methodologies and data governance best practices Join ServiceNow and be a part of a global market leader committed to transforming the way we work. Apply now to leverage your expertise and drive impactful strategic insights through data analytics. Role Overview: As a Senior Manager, Strategic Insights & Data Analytics at ServiceNow, you will play a crucial role in leading data-driven decision-making and strategic insights across the organization. Your responsibilities will involve translating complex data into actionable insights that drive business reviews, executive decision-making, and investments. Your expertise in analytics, business intelligence, and strategic planning will be instrumental in influencing C-suite strategy and operational excellence. Key Responsibilities: - Lead end-to-end analytics for quarterly and annual business reviews, providing data-backed insights for strategic decisions on investment allocation, GTM priorities, and resource planning - Design and develop sophisticated dashboards and reporting infrastructure using PowerBI, Tableau, and SQL to track business performance and revenue metrics - Create predictive models and advanced analytics frameworks to identify growth opportunities, optimize sales pipelines, and forecast business outcomes - Perform strategic analysis of structured and unstructured data using statistical methods to validate insights and guide executive decision-making - Serve as an analytics thought partner to the C-suite, translating data insights into executive-ready presentations and strategic recommendations - Lead annual business planning activities including ACV forecasting, quota planning, and headcount management using data-driven methodologies - Apply AI and machine learning techniques to solve complex business problems and enhance operational efficiency - Manage, mentor, and develop a high-performing team of data analysts, business analysts, and analytics specialists - Foster a culture of analytical excellence, curiosity, and continuous learning within the team - Collaborate with cross-functional teams, stakeholders, and senior leadership to drive data-informed decision-making and align analytics roadmap with business priorities Qualifications Required: - 8-12 years of progressive experience in