Customer Support Engineer

Responding to customer inquiries and resolving technical issues via phone, email, or chat Providing accurate and relevant technical information to customers Troubleshooting and diagnosing technical issues and providing solutions to customers Collaborating with other departments, such as engineering and product development, to identify and resolve complex technical issues Maintaining accurate and up-to-date customer records and documentation Developing and delivering technical training to customers and internal staff Participating in the development and testing of new products and features Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.